Loss Prevention Associate

UNIQLO; Milano; In loco; EUR 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-the-job training

Classroom training

Digital learning tools

A supportive culture

4 promotion opportunities per year

Descrizione del lavoro

UNIQLO in Milano is hiring for a Full Time Loss Prevention role. The position covers 40 hours per week with fixed-term terms that may convert to permanent, including nightshifts, weekends, and public holidays.

From day one, you will receive on-the-job and classroom training, plus access to digital learning tools, in a supportive culture with four promotions opportunities each year. Responsibilities include theft prevention, safety monitoring, inventory accuracy, cash handling, incident

Competenze

• High standards of personal presentation, conduct and behaviour.
• Demonstrates enthusiasm and passion for the UNIQLO brand.
• Team player that will actively participate in team events.
• Use initiative to resolve problems.
• Actively seeks information and feedback to improve own performance & development.
• Good interpersonal skills; strong verbal and written communication.

Mansioni

• Theft Prevention: Monitoring and detecting suspicious activity to deter shoplifting and theft.
• Safety Monitoring: Ensuring the store remains a safe environment for customers and staff by reporting hazards.
• Sales & Inventory Accuracy: Supporting accurate stock inventory and helping identify discrepancies.
• Cash Management: Monitoring tills and money management procedures; ensuring team follows company rules.
• Incident Reporting: Documenting and reporting security incidents, including accidents and thefts.
• Investigations: Investigating potential violations of company policy or procedures by staff.
• Team Collaboration: Working with store teams and management to promote a loss-aware culture.
• Stock management: Monitoring deliveries, write-offs, and product transfers procedures.

Conoscenze

Professional presentation

Teamwork

Initiative

Problem solving

Interpersonal skills

Communication skills

MS Office

Flexibility

Strumenti

Excel

Word

PowerPoint

Descrizione del lavoro

Hours: Full Time (40h per week)

Flexibility: Fixed term (possibility of conversion into permanent), Full Time (including nightshifts, weekends and public holidays)

Why do we exist

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone's life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across Europe - it's never been a more exciting time to join us!

Your key responsibilities will include

• Theft Prevention: Monitoring and detecting suspicious activity to deter shoplifting and theft according to company protocol. Processing of shoplifters in line with company protocol and IT law.

• Safety Monitoring: Ensuring the store remains a safe environment for customers and staff by reporting hazards.

• Sales & Inventory Accuracy: Supporting accurate stock inventory and helping identify discrepancies.

• Cash Management : Monitoring tills and money management procedures. Ensuring team members understand and follow Company rules.

• Incident Reporting: Documenting and reporting security incidents, including accidents and thefts, according to company guidelines.

• Investigations: Investigating potential violations of company policy or procedures by staff, ensuring fair and confidential handling.

• Team Collaboration: Working closely with store teams and management to promote a loss-aware culture. Helping educate team members on stock loss reduction and safety awareness.

• Stock management: Monitoring deliveries, write-offs, and product transfers procedures.

From day one, we invest in your growth and provide you with

• On-the-job training: Build customer service and store operation skills with hands-on trainers in the store.

• Classroom training: Train and connect with other colleagues to learn company values, history and best practices.

• Digital learning tools: Learn at your own pace with online tools to boost product knowledge and standards.

• A supportive culture: Gain from your team's experience and grow quickly with 4 promotion opportunities each year.

Requirements:

• High standards of personal presentation, conduct and behaviour
• Demonstrates enthusiasm and passion for the UNIQLO brand
• Team player that will actively participate in team events
• Use initiative to resolve problems
• Actively seeks information and feedback to improve own performance & development
• Good interpersonal skills
• Strong verbal and written communication skills
• Basic knowledge of computer applications; i.e. Excel, Word, Powerpoint
• Can remain flexible in line with the business requirements including nights and weekends.
• Able to work effectively under pressure
• Can create an energetic atmosphere

Enjoy the benefits

• Promotion and pay increase opportunities every 3 months.

• Highly competitive compensation.

• Structured skill assessment, feedback, and personalized training plan.

• Inclusive, collaborative team environment.

CBA Applied: CCNLterziario distribuzione e servizi

Salary: RAL € 28.200

UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background. We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: https://www.fastretailing.com/eng/privacy/eurecruitment.html