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Alibaba Group is seeking a Logistics Manager to develop and expand its logistics network in Italy. The role involves building partnerships with logistics providers and ensuring efficient operations to enhance customer satisfaction. Ideal candidates will have extensive experience in logistics, preferably in e-commerce, and possess strong communication and negotiation skills.
Join Alibaba Group and Make an Impact on Italy’s E-commerce Landscape! Are you ready to drive growth and success for our customers on one of the world’s most dynamic e-commerce platforms?
Alibaba Group is seeking an experienced Logistics Manager to play a pivotal role in shaping the future of our platform.
Why This Role is Exciting : As a Logistics Manager, you will lead the development and expansion of Alibaba's logistics network in Italy from the very beginning. Your role will involve creating long-term partnerships with logistics providers and ensuring high standards in operations, service quality, and cost efficiency. This position is key to supporting the growth of e-commerce in Italy, improving customer satisfaction, and raising service standards.
Key Responsibilities :
Build local outsourced logistics network in Italian market from scratch.
Build logistics partners relationship for long term partnership to support business needs i.e service level improvement, cost optimization, customer experience, etc.
Lead recurrent business review meetings with key transportation 3PLs to continuously make improvement in operational setup.
Monitor and manage the performance of main operational KPIs of logistics partners through dashboards and reports, and propose improvement ideas based on data analysis.
Support the onboarding of new logistics partners in the platform from an operational point of view (cut off times, capacities, SLAs, etc)
Work with different internal & external stakeholders in diverse projects to improve continuously service levels & bring efficiency into operations.
Coordinate S&OP with internal stakeholders to ensure logistics can support efficiently the platform sales in line with market competitiveness.
Problem solving mindset to anticipate operational issue and proactively improve logistics service level.
Requirements :
Over 5 years of work experience in the logistics industry.
Experience in e-commerce logistics preferrably.
Fluent in Italian and English.
Strong relationships with logistics partners, especially in fulfillment and warehousing.
Experience with data analysis and an analytical mindset.
Knowledge of continuous improvement and lean methodologies is a plus.
Attention to detail and strong communication skills.
Ability to work autonomously with limited guidance.
Familiarity with 3PL system integration (WMS, OMS, TMS) is a plus.
Thrive in a fast-paced environment, energetic and adaptive to change.
Strong negotiation skills are a plus.
Willingness to travel (locally) to the warehouse workplace, either part-time or full-time.
Application Process :
Ready to embark on this journey with us? PLEASE SEND US YOUR CV IN ENGLISH AND TELL US WHY YOU'RE A PERFFECT FIT!
Let's shape the e-commerce landscape together!