Logistics Coordinator - Imports

JR Italy; Varese; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a logistics coordinator to join their dynamic team. This role involves coordinating customer orders, ensuring compliance with international movement of goods, and maintaining high service quality. The ideal candidate will have experience in logistics and freight forwarding, along with strong problem-solving skills. Join a company that values diversity and offers opportunities for growth within a supportive community. If you are passionate about logistics and eager to make a difference, this position is a perfect fit.

Competenze

• 2-3 years of experience in logistics and forwarding operations.
• Degree in Logistics or a related field is preferred.

Mansioni

• Coordinate and execute customer orders as per requirements.
• Handle anomalies and communicate with customers and partners.
• Create SOPs to support the offshoring process.

Conoscenze

Logistics Operations

Freight Forwarding

Customer Communication

Problem Solving

Microsoft Software Applications

Formazione

Degree in Logistics

Professional Degree in Logistics

Strumenti

Market-leading Software Applications

Descrizione del lavoro

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PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope:

Coordination and execution of customer orders in accordance with their requirements and/or procedures based on BDP Ethics.

Responsibilities:

• Contact with the dedicated customer for instructions / reminder
• Processing of agent and early warning messages (network contact)
• Communicate information to customers and partners in parallel
• Handling of anomalies / disputes
• Proposal for corrective and preventive measures
• Contact with the warehouse and other subcontractors
• Duty to inform and advise the customer on the formalities of international movement of goods
• Duty to communicate the information of the files in charge to his hierarchical manager
• Monitoring the quality of service center services
• Create SOPs when required to support the offshoring process
• Troubleshooting to proactively find suitable solutions in time and manner to the customer

Requirements:

• 2-3 years of experience in logistics and forwarding operations/regulations and documentation or a degree in Logistics
• Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding
• Computer literacy with Microsoft Software applications and/or other market-leading software applications

Please note: It is mandatory to have experience in the freight forwarding industry to apply for this position.