Library Assistant II

Kentucky Community and Technical College System; Firenze; In loco; USD 37.000; Tempo pieno

Descrizione del lavoro

An established educational institution is seeking a Library Assistant II to support library operations and enhance student engagement. This role involves providing excellent customer service, assisting patrons with library resources, and maintaining a welcoming environment. Ideal candidates will have a strong background in library science, exceptional attention to detail, and the ability to work independently. Join a dynamic team dedicated to fostering innovation and supporting diverse student needs in a collaborative setting.

Servizi

Health care, vision, dental coverage

Tuition reimbursement/waiver

403(b) retirement plan with employer match

Vacation/Sick Time

Work-Life Balance

Paid Holidays

Institutional Closing Pay

Employee Assistance Program

Competenze

• Associate's degree or equivalent in Library Science or Information Science.
• 1-3 years of relevant experience in libraries and customer service.

Mansioni

• Assist patrons in accessing library databases and catalogs.
• Maintain library collection and organize Information Commons desk area.

Conoscenze

Problem-Solving Skills

Customer Service Skills

Attention to Detail

Communication Skills

Independence

Formazione

Associate's degree in Library Science

Bachelor's degree in Library Science

Strumenti

Microsoft Office

Descrizione del lavoro

Title: Library Assistant II

Salary Range: 37,000.00

Contract Term Length:12 Months

Standard Hours:37.50

Anticiapted Start Date: June 2025

Work Location: On-Site

FLSA Status: Non-Exempt

College: Gateway Community & Technical College,Edgewood Campus

Department: Library Services

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus, assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.

Job Duties:

• Provide embedded librarian services.
  
• Serves as a first point of contact while also providing excellent customer service, sharing accurate information with students, staff, faculty and the community for the Information Commons.
  
• Assist and instruct patrons in using and learning to independently access library databases and online library catalogs; Supports students with computer access and other general library questions.
  
• Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets
  
• Library collection maintenance activities including orderly maintenance of shelves, as directed
  
• Keeping the Information Commons desk area organized and uncluttered, maintaining a comfortable and safe working environment.
• Completing secondary tasks as assigned by department heads or supervisor.
• Other duties as assigned.
  
  

Minimum Qualifications:

• Associate's degree or equivalent in Library Science, Information Science or similar.
  
• One to Three years relevant experience.
  
• Experience working at a customer service/information desk.
  
• Experience working in libraries and using library databases
  
• Must be able to work independently.
  
• High attention to detail, independent, self-motivated, adaptable to fast-paced environments.
  
• Skilled in engaging and supporting students from diverse different cultural and socioeconomic backgrounds.
  
• Professional and courteous communication at all levels, both internally and externally.
  
• Clear verbal and written skills.
  
• Efficiently prioritize and meet deadlines.
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).

Preferred Qualifications:

• Bachelor's degree or equivalent in Library Science, Information Science or similar.
  
• Experience working at the community college level is preferred.

Additional Skills Requested:

• Problem-Solving Skills: Ability to assist patrons in learning to independently access library resources and troubleshoot any issues they may encounter.
  
• Customer Service Skills: Ability to provide excellent customer service, acting as the first point of contact and sharing accurate information with students, staff, faculty, and the community.

Employee Rights -Employee Polygraph Protection Act

Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.