Lenel OnGuard Technician – Italy (Navy Installations)

Peraton; Napoli; Hybrid; EUR 45,000 - 75,000; Full time

Job summary

Peraton in Naples, Italy seeks an experienced Lenel Technician to install, maintain, and repair Lenel OnGuard access control and integrated alarm systems protecting Navy assets. You will work primarily at NSA Naples, collaborating with Navy security personnel to ensure continuous operations across Europe, Africa, and the Middle East.

You’ll lead alarm monitoring, cybersecurity compliance, and on-call support while mentoring junior technicians and coordinating with OEMs.

Responsibilities

• Keep the systems running. Install, configure, maintain, troubleshoot, and repair Lenel OnGuard access control systems, including card readers, controllers, panels, door hardware interfaces, intrusion detection sensors, and integrated CCTV/video surveillance.
• Be the go-to alarm expert. Provide technical support for Lenel and other alarm platforms used in the region (SiS, King Fisher, Monaco, Digitize, Keltron, Simplex, and AMAG). Guide Government users on how to operate them.
• Power regional alarm monitoring. Integrate, administer, test, monitor, and sustain the local and regional alarm monitoring systems (LAMAS/RAMAS), including fire and intrusion detection alarm feeds.
• Keep data accurate. Update alarm databases, cardholder and access-level records, and notification systems whenever installation configurations change.
• Prevent problems before they happen. Perform preventive and corrective maintenance, diagnostics, repairs, upgrades, integration, and testing.
• Secure the systems. Support cybersecurity compliance through patching, vulnerability scans, configuration management, and documentation that supports the Authority to Operate (ATO).
• Deliver outstanding service. Manage trouble tickets in the Remedy ticketing system, conduct site surveys, and report system status.
• Document and teach. Maintain SOPs, as-built drawings, maintenance logs, equipment inventories, warranties, licenses, and spare parts records. Train operators and end users.
• Team up. Work with Navy security and public safety personnel and with equipment manufacturers (OEMs) to resolve outages fast. Provide on-call support for critical outages.

Skills

Access control systems

Field service technician

Troubleshooting

Preventive maintenance

Customer support

Tools

Lenel OnGuard

Remedy

Job description

Peraton in Naples, Italy seeks an experienced Lenel Technician to install, maintain, and repair Lenel OnGuard access control and integrated alarm systems protecting Navy assets. You will work primarily at NSA Naples, collaborating with Navy security personnel to ensure continuous operations across Europe, Africa, and the Middle East.

You’ll lead alarm monitoring, cybersecurity compliance, and on-call support while mentoring junior technicians and coordinating with OEMs.