External Job Posting Title Lenel Technician (Level I) – Electronic Security Systems

Peraton Labs, Inc.; Napoli; Hybrid; EUR 45,000 - 75,000; Full time

Job summary

Peraton in Naples, Italy seeks an experienced Lenel Technician to install, maintain, and repair Lenel OnGuard access control and integrated alarm systems protecting Navy assets. You will work primarily at NSA Naples, collaborating with Navy security personnel to ensure continuous operations across Europe, Africa, and the Middle East.

You’ll lead alarm monitoring, cybersecurity compliance, and on-call support while mentoring junior technicians and coordinating with OEMs.

Responsibilities

• Keep the systems running. Install, configure, maintain, troubleshoot, and repair Lenel OnGuard access control systems, including card readers, controllers, panels, door hardware interfaces, intrusion detection sensors, and integrated CCTV/video surveillance.
• Be the go-to alarm expert. Provide technical support for Lenel and other alarm platforms used in the region (SiS, King Fisher, Monaco, Digitize, Keltron, Simplex, and AMAG). Guide Government users on how to operate them.
• Power regional alarm monitoring. Integrate, administer, test, monitor, and sustain the local and regional alarm monitoring systems (LAMAS/RAMAS), including fire and intrusion detection alarm feeds.
• Keep data accurate. Update alarm databases, cardholder and access-level records, and notification systems whenever installation configurations change.
• Prevent problems before they happen. Perform preventive and corrective maintenance, diagnostics, repairs, upgrades, integration, and testing.
• Secure the systems. Support cybersecurity compliance through patching, vulnerability scans, configuration management, and documentation that supports the Authority to Operate (ATO).
• Deliver outstanding service. Manage trouble tickets in the Remedy ticketing system, conduct site surveys, and report system status.
• Document and teach. Maintain SOPs, as-built drawings, maintenance logs, equipment inventories, warranties, licenses, and spare parts records. Train operators and end users.
• Team up. Work with Navy security and public safety personnel and with equipment manufacturers (OEMs) to resolve outages fast. Provide on-call support for critical outages.

Skills

Access control systems

Field service technician

Troubleshooting

Preventive maintenance

Customer support

Tools

Lenel OnGuard

Remedy

Job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Every gate, door, and alarm on a Navy installation protects Sailors, their families, and mission‑critical assets. You’ll be the expert who keeps those systems running.

The Commander, Navy Installations Command (CNIC) N6 Regional Support program provides technical and programmatic support to Navy regions around the world. The work spans IT, Anti‑Terrorism Force Protection (ATFP), Enterprise Land Mobile Radio, dispatch and alarm systems, network engineering, Facility Related Control Systems, and information assurance. Our team supports the Regional Dispatch Centers, E911 services, and the local and regional alarm monitoring systems (LAMAS/RAMAS) that sit at the center of installation security.

We’re looking for an experienced, hands‑on Lenel Technician who loves solving problems in the field. You’ll be based mainly at NSA Naples, Italy, the hub for Navy operations across Europe, Africa, and the Middle East.You’ll install, maintain, and repair the Lenel OnGuard access control and integrated alarm systems that protect Navy people and assets every day.

Why you’ll love this role:

• Mission that matters: Your work directly protects Navy installations, personnel, and families.
• Live and work in Italy: Start an OCONUS career at one of the Navy’s most important overseas hubs, with access to the Mediterranean, European travel, and a rich culture.
• Real hands‑on work: Get your hands on enterprise access control, alarm, and physical security technology. No two days are the same.
• A path forward: Grow from technician to Senior Technician/Engineer and Subject Matter Expert.
• Lead in the field: Mentor junior technicians and set the standard for quality work.

What You’ll Do

• Keep the systems running. Install, configure, maintain, troubleshoot, and repair Lenel OnGuard access control systems, including card readers, controllers, panels, door hardware interfaces, intrusion detection sensors, and integrated CCTV/video surveillance.
• Be the go‑to alarm expert. Provide technical support for Lenel and other alarm platforms used in the region (SiS, King Fisher, Monaco, Digitize, Keltron, Simplex, and AMAG). Guide Government users on how to operate them.
• Power regional alarm monitoring. Integrate, administer, test, monitor, and sustain the local and regional alarm monitoring systems (LAMAS/RAMAS), including fire and intrusion detection alarm feeds.
• Keep data accurate. Update alarm databases, cardholder and access‑level records, and notification systems whenever installation configurations change.
• Prevent problems before they happen. Perform preventive and corrective maintenance, diagnostics, repairs, upgrades, integration, and testing.
• Secure the systems. Support cybersecurity compliance through patching, vulnerability scans, configuration management, and documentation that supports the Authority to Operate (ATO).
• Deliver outstanding service. Manage trouble tickets in the Remedy ticketing system, conduct site surveys, and report system status.
• Document and teach. Maintain SOPs, as‑built drawings, maintenance logs, equipment inventories, warranties, licenses, and spare parts records. Train operators and end users.
• Team up. Work with Navy security and public safety personnel and with equipment manufacturers (OEMs) to resolve outages fast. Provide on‑call support for critical outages.

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