As a Leisure Sales Manager, you will have the opportunity to drive revenue growth through developing and maintaining key client relationships, promoting our hotel to potential clients, and maximizing sales opportunities. You will work closely with our team to implement sales strategies, analyze market trends, and exceed sales targets.
Responsibilities
- Proactively find opportunities for business growth by developing the existing portfolio and acquiring new accounts.
- Entertain clients and conduct hotel inspections with partners.
- Participate in weekly sales activities to ensure continuous business growth.
- Conduct competitor research and maintain excellent knowledge of the hotel’s offerings.
- Understand DMC / Tour Operator needs to build strategic partnerships.
- Coordinate with operational departments to meet guest expectations.
- Achieve personal sales targets.
- Ensure compliance with laws, regulations, and hotel policies.
- Support team members as needed.
- Maintain positive interactions with guests and colleagues, fostering good relationships.
- Keep updated on hotel products, promotions, policies, and internal communications.
Requirements
- At least 2 years of experience in sales within a 5-star luxury hotel environment.
- Leadership qualities demonstrating integrity, respect, humility, empathy, creativity, and enthusiasm.
- Excellent spoken communication and presentation skills.
- Strong organizational, administrative, and problem-solving abilities.
- Exceptional customer service, sales, and communication skills.
- Ability to multitask, work efficiently in a fast-paced environment, and meet deadlines.
- Existing network or thorough understanding of the luxury leisure market and high-end distribution channels.
- Willingness and ability to travel as needed to represent the hotel in key markets.
- Up-to-date knowledge of industry trends and regulations.
- Valid driving license is mandatory.
- Proficiency in Italian and English.
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