Leisure Account Director - Hybrid Position

OVHcloud; Maserà di Padova; Ibrido; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a passionate Leisure Account Director to enhance luxury travel experiences. This role focuses on managing relationships with luxury travel agencies, driving revenue through strategic partnerships, and ensuring exceptional service delivery. Join a dynamic team dedicated to redefining luxury travel, where your skills and creativity will contribute to memorable guest experiences. Embrace the opportunity to grow in a collaborative environment that values diversity and innovation, making a significant impact in the hospitality industry.

Competenze

• 2+ years experience in sales, marketing, or guest services.
• Lodging and luxury leisure sales experience preferred.

Mansioni

• Manage luxury leisure sales activities and relationships with travel agencies.
• Achieve sales goals through strategic selling and negotiations.
• Develop and manage operating budgets and control expenses.

Conoscenze

Sales Experience

Marketing Skills

Guest Services

Luxury Leisure Sales

Account Management

Computer Skills

Language Skills (English, Italian)

Formazione

High School Diploma or GED

2-Year Degree in Business Administration

Descrizione del lavoro

Join JW Marriott Venice Resort & Spa, a luxury retreat on Isola delle Rose. Just minutes from St. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. As one of the best employers, we are committed to sustainability and creating a positive impact. Be part of an inspiring team delivering unforgettable experiences.

Our marvelous resort, JW Marriott Venice Resort & Spa, is seeking a passionate, bright, and talented Leisure Account Director to join our team!

Job Summary

Provides account management support for luxury travel agencies focused on luxury leisure individual and group business, located in top source markets that buy locally within the market. Develops strategic relationships with key segment buyers to penetrate and grow local market share and drive revenue to the hotel.

Core Work Activities

Managing Luxury Leisure Sales Activities

• Focuses on luxury leisure opportunities from luxury travel agencies in US & CALA.
• Partners with Global Account Executives managing Luxury travel agencies (e.g., AMEX FHR, Internova).
• Works with Marketing teams on market-level and property-specific strategies and initiatives.
• Pulls-through existing national and regional promotions with travel agency customers.
• Partners with regional teams to implement market luxury leisure strategies at key buying locations.
• Gains expertise in resort amenities, new package offerings, and market promotions; promotes offerings with local buyers.
• Develops understanding of Marriott’s value proposition to the travel agency market and related programs.
• Partners with Travel Industry Wholesale to promote business within launch markets and support property-level selling solutions.
• Understands the competitive market set and economic environment to position hotels appropriately during sales processes.
• Attends trade shows, travel agency shows, and retail agency events.
• Assists with business for other source markets as a value-added service.
• Focuses on luxury leisure transient and group opportunities from retail travel agencies.

Managing Sales Activities

• Manages all retail and travel management accounts, including those in source markets that generate sales locally.
• Works with the Director of Sales to implement sales strategies effectively.
• Manages and directs the on-property multi-segment sales efforts to meet revenue goals.
• Achieves pre-defined group, retail, and premium retail sales goals through strategic selling and negotiations.
• Retains, expands, and grows account revenue via account growth, margin management, and marketing initiatives.
• Partners with key Sales teams to ensure strategy alignment and execution.
• Develops and manages operating budgets and controls expenses.

Building Successful Relationships

• Serves as the account’s local service guarantee, ensuring outstanding service delivery.
• Creates strong partnerships between field and corporate teams.
• Acts as the customer advocate, understanding account needs and opportunities.
• Identifies emerging business opportunities and risks, providing feedback to stakeholders.
• Manages relationships with key buyers to maximize business and market share.
• Develops relationships with property staff, coaching on booking needs and opportunities.

Candidate Profile

• High school diploma or GED; 2 years experience in sales, marketing, guest services, or related fields, OR
• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
• Lodging sales experience.
• Luxury leisure sales experience.
• Account management experience.
• Computer Skills.
• Languages: English + Italian; additional language (Spanish) preferred.

Marriott International is an equal-opportunity employer committed to diversity and inclusion. Our brands include JW Marriott and Marriott Hotels. Join us to help redefine the future of travel in a luxury environment, where your passions and skills are valued. Our hotels offer a unique work experience, fostering community, development, and recognition. Because at JW Marriott, we believe that happy associates create memorable guest experiences.