Learning & Development Manager, Sicily Human Resources • Villa Igiea, Palermo, Italy, Verdura R[]

Rocco Forte Hotels Limited; Palermo; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join Rocco Forte Hotels as a Training Manager, where you will enhance the skills of our team across beautiful properties in Sicily. This role involves delivering impactful training programs to improve team performance and support organizational goals. If you are passionate about training and development with extensive experience in hospitality, we invite you to apply and continue your career in a dynamic environment.

Servizi

Permanent contract according to C.C.N.L. Settore Turismo

Discounted rates across hotels upon reaching 6 months

50% discount at bars and restaurants

20% discount on wellness treatments

Extensive learning and development opportunities

Meals on duty

Social activities and events

Recognition programs

Annual awards

Competenze

• Minimum of 7 years’ experience in the hospitality industry.
• Fluent in English and Italian.
• Strong ability to deliver engaging classroom training.

Mansioni

• Deliver training and development programs to enhance performance.
• Identify training needs and design initiatives accordingly.
• Support HR Directors with talent management.

Conoscenze

Interpersonal skills

Presentation skills

Coaching

Mentoring

Communication

Strumenti

Microsoft Office

PowerPoint

Excel

Descrizione del lavoro

Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work. It shows contemporary design while maintaining its Liberty soul.

The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary offer. A beautiful Wellness Centre is available for relaxation and body care while sports lovers will find a spacious and well-equipped fitness room. The property is enriched by a see front swimming pool for the exclusive use of Guests.

An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service.

As a valued part of the Forte family, you will :

• Deliver, implement, and evaluate corporate trainings & development programs to improve individuals, teams, and the organizational performance of our Villa Igiea, Verdura Resort and Verdura Private Villas;
• Report to the Area HR Director;
• Identify training needs, design and deliver training & development initiatives according to training calendar shared and agreed with HR Director;
• Create relationships with manager, and other Team Members within the properties to better understand and respond to different needs;
• Support HR Directors and Senior Managers on talent review, development and management;
• Produce training materials for frontal in-house courses when necessary or required;
• Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups;
• Support and manage the Departmental Trainers’ development program;
• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan;
• Keep abreast of Guest feedback by monitoring and analysing quality data (e.g. Revinate and LQA results);
• Carry out all other reasonable requests in pursuit of continuous improvement;
• Ensure consistent compliance with operating standards and regulatory requirements;
• Maintain documents and records of all L&D activities.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring :

• A minimum of 7 years’ experience in a similar role within the hospitality industry.
• A talent for delivering engaging classroom training for multiple target audiences and animating the Learning community.
• Fluent in English and Italian, both verbal and written.
• Coaching and mentoring skills.
• Previous experience in a similar role.
• Experience in delivering a variety of training material and understanding of different training methods and channels.
• Able to communicate ideas and instructions to staff at all levels in a clear and concise manner.
• Able to plan activities and respect deadlines.
• Strong interpersonal and presentation skills.
• Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular.
• Availability to travel within the Italian territory.

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks :

• Permanent contract according to C.C.N.L. Settore Turismo
• Discounted rates across our collection of iconic hotels upon reaching 6 working months
• 50% discount at bars and restaurants
• 20% discount on wellness treatments at our Spa and on products "Irene Forte"
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards

Ready to take the next step in your caree r? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

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