Leader di domani - area Sales

Inter IKEA Systems B.V.; Firenze; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Una posizione di tirocinio nella funzione vendite presso IKEA è aperta a Firenze. Sarai coinvolto nel miglioramento dell'esperienza del cliente, nell'analisi dei dati e nello sviluppo delle tue capacità di leadership. Il programma include accesso all'IKEA Academy e un rimborso mensile.

Servizi

Fruizione della mensa gratuita

Accesso all'IKEA Academy

Competenze

• Laurea triennale o magistrale o qualifica equivalente.
• Buona conoscenza dell'inglese.

Mansioni

• Comprendere le esigenze dei clienti e migliorare la loro esperienza.
• Analizzare i dati di vendita e proporre nuove idee.
• Collaborare con il team e le altre funzioni del negozio.

Conoscenze

Gestione del cliente

Analisi dei dati di vendita

Leadership

Collaborazione

Formazione

Laurea triennale o magistrale

Descrizione del lavoro

You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Are you ready to become a future leader at IKEA?

Who Are You

Share our values! I believe you also share IKEA's values and apply them in your daily life.

Want to do more? You have the ambition to grow and take on responsibilities in the future, leading yourself and others.

Are you curious and eager to learn something new? You enjoy discovering new things, learn quickly, and seize all opportunities to expand your skills and leadership.

Are you comfortable in new and unknown situations? Unfamiliar? Not afraid! You like to search for and test innovative solutions and adapt optimistically to unforeseen events and changes.

Home furnishing is at your heart! You have a passion for furniture and are motivated by our vision "Creating a better life for the many".

There are no borders! Your city, Italy, or abroad: opportunities at IKEA are everywhere. Your desire to experience new places is a multiplier of possibilities!

What Will You Do

Our development program offers you the chance to work with experienced managers and contribute to achieving the store's goals. You will get to know our business up close, work towards departmental goals, and share your innovative ideas.

You will participate in leadership training and continue to develop it every day, guiding yourself and bringing others on board.

You will have the opportunity to work on an individual and unique project, applying the skills learned on the field, from your manager, and from our training solutions, adding your personal touch to the work.

Learn to Work in the SALES Area

The Sales function allows customers to have a pleasant, convenient, and successful shopping experience; this results in increased sales and sustainable profitability for the store in the long term. The ultimate goal is to ensure an excellent customer experience efficiently and effectively, using all available media and channels to attract and encourage as many customers as possible to visit more often and purchase in all our contact points; this is achieved by optimizing sales priorities, using commercial activities, and ensuring accurate forecasts for IKEA's total offer.

Through this internship path, you will:

• Learn to understand the customer, advise them, and accompany them in the purchase process, improving their experience
• Learn to read, analyze sales data, and provide new business ideas to your manager
• Get to know the product assortment of an area to design and propose the best furniture solution with the customer to make all areas of the house more functional
• Work together with your team and collaborate with all other functions within the store
• Be actively involved in sustainability initiatives, ensuring they are reflected in the store's offerings
• Support second-hand activities to give products a second life
• Work to ensure product quality and safety for our customers
• Work to involve and retain customers in-store, supporting the implementation of activations and central projects (events, offers, etc.)

During the program, you will have the chance to build the best path for you with your manager and HR, and you will also have access to the IKEA Academy, our intensive program to become a future leader, which includes individual and group training within your store and across Italy.

IKEA Academy is about development, speed, and opportunity! It includes:

• Specialized training, guided by experienced managers and headquarters functions
• Leadership training, because people are our main resource and knowing how to lead them is crucial to achieving goals
• Networking, coaching, social learning… the chance to learn from diverse people, receive support from experienced professionals

Summary of Offer

• 6-month internship aimed at permanent employment / apprenticeship
• Access to IKEA Academy with a structured and personalized path to become a Leader
• Reimbursement of €850 gross per month
• Free cafeteria service with a wide selection of foods (many organic)

What You Will Need

• Bachelor's or master's degree or equivalent qualification
• Good knowledge of English

Choosing IKEA means choosing a growth path! In Italy, 80% of leadership and managerial positions have been filled internally, 47% of managerial roles are held by women, and the gender pay gap is zero.

What are you waiting for? This opportunity could be the beginning of your dream job!

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