Lead Engineer

Digital Realty, Inc.; Roma; On-site; EUR 50,000 - 58,000; Full time

Job summary

Digital Realty, Inc. is seeking a Lead Engineer to support the launch of a data center in Trigoria, Italy. This role involves directing the Operations Site Team, managing maintenance tasks, ensuring SLAs are met, and upholding safety protocols.

The ideal candidate has strong experience in electrical and mechanical environments, knowledge of critical infrastructure components, and is proactive. This position is crucial for maintaining the operational integrity of the facility.

Qualifications

• Strong experience in electrical and mechanical environments, especially in data centers.
• Self-driven, well organized, able to prioritize tasks with attention to detail.
• Proactive and adaptable to change.

Responsibilities

• Direct daily Operations Site Team and ensure safety protocols are adhered to.
• Manage planned and reactive maintenance tasks on building services infrastructure.
• Coordinate incident management and maintain compliance with SLAs/KPIs.

Skills

Experience in mission-critical mechanical & electrical environments

Knowledge of UPS's, Generators, and Cooling systems

Decision-making skills

Fluent in Italian and English

Education

Recognized formal electrical training (City and Guilds etc.)

Tools

ITIL

Service Now

Job description

To support the launch of our first data center in Italy, located in Trigoria, we are seeking an experienced Lead Engineer to join our team.

The Lead Engineer directs daily the Operations Site Team, its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization of CMMS system and incidents are dealt with appropriately.

What you’ll do

• Ensure adherence to safety protocols, regulatory standards, and permit systems, overseeing all on-site works
• Lead response to building services infrastructure issues, coordinating with Site Engineers and engaging third-party specialists when necessary.
• Coordinate incident management, maintaining & issuing incident reports using CMMS systems.
• Operate within defined Service Operations processes and work within site-specific standard operating procedures.
• Undertake duties as required as an HV Authorized Person in all aspects required in the operation of an operational facility, from safe isolations to issuing of permits to work.
• Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures.
• Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes.
• With support from Site Engineers, and in collaboration with the Technical Ops planning team, oversee the initial supervision of Specialist Service Contractors, conducting inductions, approving minor works listed on service report sheets.
• Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness coverage coordination.

What you’ll need

• Strong experience working in mission-critical mechanical & electrical environments.
• Experience in data centers or a similar environment is essential.
• Knowledge of key infrastructure components of DCs (like UPS’s, Generators, and Cooling systems)
• Recognized formal electrical training (City and Guilds etc.).
• Experience and Knowledge of the Operation of Critical Building infrastructure (Electrical, Mechanical, and Building Fabric)
• ITIL and/or Service Now Experience is preferred but not essential.
• Can prepare & present relevant information in front of all types of audiences.
• Decision maker, good decision-making skills based on analysis of risk situations.
• Must be self-driven, well organized, and able to prioritize and handle multiple tasks with attention to detail.
• Reliable, setting high standards of personal commitment.
• Open for change, adapt to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing site needs, proactive, has a can-do attitude, and can delegate when appropriate.

Fluent in Italian and in English

Range salary: 50.000EUR - 58.000 EUR

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.