Knowledge Management Specialist (Emergency Fundraising)

UN Atlas

Roma

On-site

EUR 60,000 - 90,000

Full time

5 days ago

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Job summary

UNICEF is seeking a Knowledge Management Specialist (Emergency Fundraising) to strengthen how knowledge is captured, structured, discovered, and used to support private sector fundraising for children affected by humanitarian crises.

You will translate business needs into KM solutions, including AI-powered tools, enabling fundraising teams across markets to engage private sector audiences with actionable insights and best practices for maximum impact.

Qualifications

Master or equivalent in Knowledge Management, Information Management, or related field.
5+ years of progressively responsible experience in knowledge management, information management, or related fields.
Experience in humanitarian or emergency contexts is required.

Responsibilities

Knowledge Management and Information Sharing – develop and implement strategies for effective capture and dissemination.
Digital Knowledge Solutions – leverage technology, including AI-powered tools, to enhance accessibility and usability.
Knowledge Products, Learning and Capacity Building – create resources and training to build KM capabilities.
Analysis, Reporting and Continuous Improvement – use data and analytics to measure impact and identify improvements.
Coordinate the implementation of AI-enabled solutions for information and knowledge management.
Design and manage knowledge management systems.
Utilize data to improve digital information solutions.
Work experience in humanitarian or emergency contexts is essential.

Skills

AI-enabled solutions

Knowledge architecture

Enterprise search and discovery

Knowledge analytics

Knowledge management systems

Content architecture

Taxonomy

Information retrieval

Knowledge-sharing solutions

Data and user insights

Collaboration with IT teams

Meeting deadlines

Education

Master's degree or equivalent in Knowledge Management or related field

Tools

AI-powered tools

Job description

Organizational context

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

Job purpose

As Knowledge Management Specialist (Emergency Fundraising), you will continuously strengthen how knowledge is captured, structured, discovered, and used in support of private sector fundraising and partnerships for children impacted by humanitarian crises. Working closely with colleagues across UNICEF’s global ecosystem, you will help translate business needs into practical knowledge management solutions, including AI-powered tools. This role enables fundraising teams across markets to engage private sector audiences more effectively in support of humanitarian needs, ensuring that valuable insights and best practices are accessible and actionable for maximum impact in fundraising efforts for children.

Responsibilities

Knowledge Management and Information Sharing – focusing on developing and implementing strategies for effective knowledge capture and dissemination.
Digital Knowledge Solutions – involving leveraging technology, including AI-powered tools, to enhance knowledge accessibility and usability.
Knowledge Products, Learning and Capacity Building – requiring creating and delivering resources and training to build knowledge management capabilities across the organization.
Analysis, Reporting and Continuous Improvement – using data and analytics to measure the impact of knowledge management initiatives and identify areas for enhancement.
Coordinate the implementation of AI-enabled solutions for information and knowledge management.
Design and manage knowledge management systems.
Utilize data to improve digital information solutions.
Experience in humanitarian or emergency contexts is crucial for applying knowledge management principles effectively in crisis situations.

Education

Master or equivalent (Advanced University Degree) in Knowledge Management, Information Management, Information Science, Communications Science, or related fields. A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted.

Work experience

A minimum of 5 years of progressively responsible professional experience in knowledge management, information management, digital knowledge solutions, information architecture, digital transformation, data and analytics, or related fields is required. Experience in humanitarian or emergency contexts is also required.

Skills