Why join Stryker?Our total rewards package includes bonuses, healthcare, insurance benefits, retirement programs, wellness initiatives, and various social and recreational activities, all tailored to specific locations.
The Job's MissionAs a Kit Operations & Logistics Manager, your responsibility will be to manage the Kit Operations & Logistics team and oversee the performance of global logistics functions in Italy, including:
- The Regional Distribution Centre
- Outsourced logistics platforms
- Kits inspection and Kit Building area
- Demo and Education service
The goal is to deliver a Best-in-Class customer-focused end-to-end operation, ensuring high availability and service levels while maintaining inventory and costs within budget/forecast.
This role involves managing existing facilities, as well as transformation projects and volume growth initiatives.
Your key responsibilities- Support the Customer Logistics strategy for Iberia, reviewing processes, procedures, methods, and tools to meet departmental performance objectives.
- Manage a local logistics budget ranging from 6.3 to 8 million euros.
- Develop logistics area strategy within Italy Operations.
- Build relationships with external and internal customers, aligning with the Country Manager and Customer Logistics goals.
- Collaborate with other functions to leverage opportunities across areas.
- Participate in European Operations projects to implement world-class logistics and customer care operations, enhancing customer satisfaction, efficiency, and cost-effectiveness.
- Manage the logistics team, sourcing and developing talent to meet business expectations.
- Set and monitor logistics KPIs such as inventory accuracy, stock levels, on-time in-full delivery, productivity, efficiency, and quality.
- Optimize transportation solutions, review contracts, and maintain relationships with third-party transporters.
- Manage logistics budget, including headcounts, freight, and instrumentation reuse, providing cost justifications for resources.
- Handle regulatory actions, product holds, recalls, etc.
- Ensure compliance with ISO 9001 and ISO 15001 standards, maintaining documented processes and data accuracy.
- Adhere to Stryker policies and compliance programs.
- Coordinate with sales, RA/QA, finance, and other functions to achieve key activities at various organizational levels.
- Oversee the entire Warehouse and Kit Operations, including goods-in, goods-out, and customer returns.
- Lead a team of approximately 16 staff members.
- Measure success through operational and financial KPIs such as service metrics, cost reductions, freight costs, budget adherence, team engagement, and process improvements.
What are we looking for?- Bachelor's or Master's degree, preferably in Engineering or Logistics
- At least 10 years of experience in manufacturing, logistics, or supply chain within international companies, preferably in manufacturing sites
- Experience in medical devices and/or pharmaceutical companies
- Minimum 5 years of managerial experience
- Deep knowledge of Lean Six Sigma methodologies
- Excellent communication skills in Italian and English, both spoken and written
Note: Interviews will be conducted in both Italian and English.
Other Competencies- Decision making and judgment skills