Key Account Manager

Invenco by GVR; Toscana; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company seeks a results-oriented professional capable of driving successful business development processes. The role involves collaborative program management, ensuring customer satisfaction, and leveraging strong negotiation skills. Ideal candidates will possess tertiary qualifications in relevant fields and have a passion for continuous improvement in a fast-paced environment.

Competenze

• Proven track record in successful business development.
• Sales experience including negotiation with major commercial accounts.
• Excellent communication skills in Italian and English.

Mansioni

• Work with various teams to implement account plans and programs.
• Analyze reports to identify improvement opportunities.
• Ensure customer satisfaction and strong relationships.

Conoscenze

Program Management

Customer Relationship

Negotiation

Problem-solving

Communication

Formazione

Tertiary qualifications in Commerce, Marketing, Accounting, Engineering, or Business

Descrizione del lavoro

Key responsibilities of the role include:

• Work with Retail Solutions, Aftermarket, Operations, Finance, FBS, CEO & Commercial Teams to ensure effective implementation of account plans, opportunity plans, and programs.
• Collaborate with Customer Stakeholders to deliver all key program metrics.
• Harmonize Customer requirements, supervise responses to Customer tenders, and quotations for cross-national opportunities.
• Focus on and improve the E2E supply chain to ensure product demand timelines are met, increasing customer confidence.
• Provide Implementation Forecasts and planning numbers for successful program delivery.
• Build strong customer relationships and a service ethic that maintains a competitive advantage across the customer organization.
• Analyze Monthly reports to identify improvement opportunities, minimize unfavorable cost trends, and present findings to the Contract Steering Committee.
• Analyze program performance statistics and resolve issues with internal and external stakeholders.
• Achieve high levels of customer satisfaction.

Education / Achievements

Proven track record in successful business development from conception to implementation and operations.

Tertiary qualifications in Commerce, Marketing, Accounting, Engineering, or Business.

Experience / Knowledge

Sales experience including negotiation with major commercial accounts.

Thorough knowledge of Commercial markets.

Specific Skills

Program Management Experience.

Company-specific Competencies

Time management & personal organization

• Ability to manage twice the productivity and workload compared to many cultures.

Time is the enemy

• Take action with urgency.
• Operate in a fast-paced environment.
• Act sooner rather than later; avoid delays.
• If progress stalls, reassess and act.
• Strive for continuous improvement daily.

Traction counts

• Focus on the critical few priorities.

Tactically or strategically

• Balance strategic planning with tactical execution.

Details count

• Manage by facts and data.
• Be proactive in seeking information.

Results count

• Prioritize results while following processes.

Delegates or hands-on

• Balance delegation with active involvement.

Create followership

• Support team success and leadership development.

Role-specific competencies

• Innovative thinking and complex proposal development.
• Strong customer relationship and negotiation skills.
• Effective problem-solving and decision-making.
• Excellent communication skills in Italian and English.
• Self-motivated, independent, and proactive.
• Flexible, adaptable, and willing to travel.