Key Account Manager

Puig; Milano; In loco; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in the beauty industry is seeking a Key Account Manager to join its Commercial team in Milano. This role involves managing key accounts, driving sales growth, and collaborating across teams to implement strategies for brand success. Ideal candidates will have experience in the Beauty and Luxury sector, a Master’s Degree in Economics, and strong negotiation skills.

Competenze

• 4-5 years of experience in a similar role, preferably in Beauty and Luxury.
• Fluency in English; Spanish and French are a plus.

Mansioni

• Manage key accounts, implement strategic plans, and drive business growth.
• Lead negotiations at the Key Account level and maintain strong customer relationships.
• Own P&L responsibilities for retailers and coordinate comprehensive reporting.

Conoscenze

Analytical skills

Negotiation

Relationship management

Proactivity

Problem solving

Organizational skills

Attention to detail

Formazione

Master’s Degree in Economics

Strumenti

MS Office

Descrizione del lavoro

The Opportunity

We are seeking a highly organized and dynamic Key Account Manager to join our Commercial team. In this role, you will be responsible for managing and developing key accounts, implementing strategic plans, and driving business growth while working closely with cross-functional teams. This is a unique opportunity to contribute to the success of a prestigious brand and advance your career in the beauty industry.

What you'll get to do

• National and Regional Account Management

Support the Commercial Manager especially in managing Regional accounts, serving as the primary contact for day-to-day local account activities, including client presentations and order follow-up. Ensure alignment with headquarters on international accounts.
Collaborate with the Marketing team to plan and execute tailored brand activations and lead the rollout of new product launches and trade marketing initiatives.

• Negotiations

Build and maintain strong, trust-based relationships with customers to optimize all business dimensions (sell-in, sell-out, investments, Retail Excellence). Lead negotiations at the Key Account level in cooperation with the Commercial Manager.

• Sales and Profit Targets

Achieve and surpass sales, profit, and qualitative objectives at both brand and key account levels.

• P&L Management and Reporting

Own full sell-in and P&L responsibilities for retailers, coordinating with Trade Marketing, Retail, and Field Teams.
Propose and monitor budgets for Key Accounts and manage comprehensive reporting on sales and KPIs.

• Strategic Account Development

Identify growth opportunities and design account plans aligned with the company’s 3-year strategic vision.

• Cross-functional Collaboration

Coordinate with Marketing, Customer Service, Retail, In-store, and Field Teams to deliver outstanding account support and execution.

• Forecasting

Provide accurate sales forecasts for core products, new launches, and promotions.

• Retail Excellence Implementation

Oversee the deployment and monitoring of Retail Excellence programs with key accounts.

• Administrative Excellence

Ensure timely and accurate completion of administrative tasks such as price lists, assortments, and delivery of materials and documentation.

We'd love to meet you if you have

Ideally, the person we are looking for this position should possess:

- 4-5 years of experience in a similar role, preferably in the Beauty and Luxury industry;
- Master’s Degree or equivalent in Economics field;
- Fluency in English is a must, Spanish and French are a plus;
- Excellent analytical skills;
- Flexibility, proactivity and problem solving skills;
- Strong negotiation and relationship management capabilities;
- Strong organizational and interpersonal skills;
- Attention to detail is a must;
- Proficiency in MS Office.