Junior Service Technician

Swan Analytical Instruments; Genova; On-site; EUR 28,000 - 36,000; Full time

Job summary

Swan Analytical Instruments in Genova, Italy, is seeking a field service technician to perform routine and non-routine maintenance of analytical instruments used in water monitoring. You will diagnose faults, replace consumables, install and commission instruments at customer sites, and compile service reports.

The role requires a technical background in chemistry or electronics, good English, MS Office skills, a valid driver’s license, and willingness to travel 2–3 days weekly within Northern

Qualifications

• High school diploma or technical degree.
• Good knowledge of English.
• Willingness to travel for short-term assignments (2–3 days).
• Valid driver’s license and safe-driving record.

Responsibilities

• Routine and non-routine maintenance of instruments for continuous chemical and physicochemical analysis in the water industry.
• Replacement of consumables and spare parts.
• Diagnosing, troubleshooting, and repairing malfunctions, providing after-sales technical support.
• Installing and commissioning instruments at customer sites.
• Compiling technical documentation and service reports using the company's management software.
• Managing administrative and operational tasks related to the services performed.

Skills

Chemistry knowledge

Electronics knowledge

Attention to detail

Teamwork

English proficiency

MS Office

Driver's license

Safety training

Education

Technical diploma or high school + trade

Tools

MS Office

Job description

We are looking for

Are you looking for a secure and rewarding career with long-term prospects, growth opportunities, and purpose? Then join our team!

The SWAN Group is one of the world's leading manufacturers of online analytical instruments for the continuous monitoring and quality assurance of water systems. Customers around the globe value our instruments for their outstanding quality, precision, reliability, and long-term stability. In addition, the cost-effectiveness of our solutions makes them the preferred choice for a wide range of water monitoring applications.

We offer attractive tasks

• Routine and non-routine maintenance of instruments for continuous chemical and physicochemical analysis in the water industry


• Replacement of consumables and spare parts


• Diagnosing, troubleshooting, and repairing malfunctions, providing after-sales technical support


• Installing and commissioning instruments at customer sites


• Compiling technical documentation and service reports using the company's management software


• Managing administrative and operational tasks related to the services performed

Why we want you

• Dynamic, detail-oriented, and problem-solving-oriented individual with a basic understanding of chemistry and/or electronics


• Proactive attitude and a knack for problem-solving


• Ability to work both as part of a team and independently


• Attention to detail in managing tasks and technical documentation


• Willingness to travel on short-term assignments (generally 2-3 days) on a weekly basis within Northern Italy and, when necessary, to other parts of the country


• Occasional travel to the Genoa office and the parent company in Switzerland is also required


• High school diploma or college degree in a technical field (chemistry, electronics, or related)


• Good knowledge of English


• Good knowledge of Microsoft Office (particularly Excel and Word)


• Class B driver's license


• High-risk safety training


• First aid certification


• Fire safety training


• Training for electrical work (PES/PAV/PEI or equivalent)