Junior Field Service Engineer

GE Precision Healthcare; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading healthcare technology company is seeking a Junior Field Service Engineer to be trained in providing exceptional service and support for medical equipment. The role is based in Catania or candidates should be willing to relocate. Responsibilities include preventive maintenance and customer interaction to ensure satisfaction. The ideal candidate will hold a degree in Biomedical Engineering or a technical diploma, with strong problem-solving skills and fluency in Italian and English.

Competenze

• Strong analytical and communication skills.
• Ability to perform under pressure.
• Fluent in Italian and English.

Mansioni

• Perform preventive maintenance and troubleshooting.
• Interface daily with customers to ensure satisfaction.
• Maintain service logs and internal records.

Conoscenze

MobileIron

Robotics

Field Service

Mechanical Knowledge

Sonography

IP Networking

Schematics

Mechanical Engineering

Medical Imaging

Programmable Logic Controllers

Troubleshooting

Formazione

Degree in Biomedical Engineering or similar field

High specialization technical Diploma (ITS ITIS)

Descrizione del lavoro

Job Description Summary

The Junior Field Service Engineer will be trained to become an expert Field Services Engineer responsible for meeting the daily service repair needs of the customers equipment and driving customer satisfaction through service excellence. The resource will be based in Catania or willing to relocate.

Job Description

Key Responsibilities / essential functions include :

• Perform preventive maintenance on the installed base and total system-level troubleshooting at basic or more advanced level depending on the certified training and on the job training completed.
• Ensure service maintenance and repair needs on designated equipment are addressed.
• Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Maintaining communications with customers to ensure resolution and proper follow-up leading to customer satisfaction.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining tools and test equipment properly and ensuring they are calibrated.
• Working as a member of the local team to provide efficient service delivery.
• Ensures timely completion of jobs assigned including administration tasks.

Required Qualifications :

Degree in Biomedical Engineering Electronic Engineering or similar field or High specialization technical Diploma (ITS ITIS) and basic experience on the field and in managing the customer.

Excellent analytical and communication skills with the ability to communicate complex technical issues clearly.

Passionate problem solver and attitude to perform under pressure.

Ability in interfacing with both internal team members and external customers as part of a solution-based service process

Based in Sicilia - Catania or able to relocate

Fluent in Italian and English

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

LI-FG1

LI-Remote

Additional Information

Relocation Assistance Provided : No

Required Experience :

Junior IC

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1