Junior Cyber Defense Specialist — SOC Ops & Incident Response

MSC Cruises; Napoli; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Health Insurance

Flexible working hours

Learning opportunities

Employee Assistance Programme

Discounts & Partnerships

Job summary

MSC Cruises is seeking a Cyber Defense Junior Specialist to join its Cyber Defense team. The role offers hands-on exposure to Security Operations, incident coordination, endpoint security, and operational cybersecurity services in a dynamic, international environment.

The position involves first-line operational support, P1 incident involvement, and collaboration with specialist teams to ensure timely resolution of security issues. Some on-call work is required.

Qualifications

• Bachelor's degree in a technical field related to cybersecurity.
• Minimum 2 years in Cyber Security or IT Security Operations.
• Fluent Italian and English, written and spoken.
• Willingness to participate in on-call rotations.

Responsibilities

• Perform first-level operational cybersecurity activities across enterprise platforms.
• Monitor and process security service requests via ServiceNow.
• Coordinate with specialist teams during investigations and escalations.
• Participate in cyber war rooms and P1 incident management.
• Handle email security admin tasks (whitelisting, anti-spam policies).
• Manage web security proxy services and URL reviews.
• Support lifecycle management of cybersecurity agents on endpoints and servers.
• Assist in maintaining baseline compliance across workstations and servers.
• Support security control validation activities and alert triage.
• Maintain operational documentation and runbooks.

Skills

Fluent Italian

Fluent English

On-call readiness

Analytical thinking

Problem solving

International environment

Education

Bachelor's degree in a technical field

Tools

ServiceNow

Job description

MSC Cruises is seeking a Cyber Defense Junior Specialist to join its Cyber Defense team. The role offers hands-on exposure to Security Operations, incident coordination, endpoint security, and operational cybersecurity services in a dynamic, international environment.

The position involves first-line operational support, P1 incident involvement, and collaboration with specialist teams to ensure timely resolution of security issues. Some on-call work is required.