Junior Business Travel Consultant

BCD Travel Corporate; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading travel management company is seeking a Travel Consultant to handle client travel requests and reservations. This hybrid role involves communication with clients to enhance their travel experiences, requiring strong customer service skills and knowledge of the travel industry. Candidates should have GDS Amadeus experience and excellent English communication skills. Enjoy a flexible work environment with opportunities for career growth and generous vacation days.

Servizi

Work-from-home opportunities

Generous vacation days

Travel industry discounts

Inclusive work environment

Competenze

• Experience as a travel agent is required.
• Proficient in GDS Amadeus.
• Strong communication skills in English are necessary.

Mansioni

• Search and confirm travel reservations for customers.
• Provide consultation based on client travel policy.
• Fulfill requests regarding travel regulations.

Conoscenze

Travel agent experience

Skills in GDS Amadeus

Strong verbal and written communication skills in English

Knowledge of travel industry policies and procedures

Descrizione del lavoro

Overview

Travel Agent (Hybrid / Remote) — Full time, remote with one day in the office in Milan.

As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart?

Responsibilities

• As a Travel Agent, you will search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have travel agent experience
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes

About us

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. Hear why people join BCD and more about the great perks of Life at BCD.

You'll be offered

• Work-from-home or remote opportunities with one day a week in the office
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental and physical wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Note: This job opportunity is addressed to all genders

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