Junior Backup (Remote)

Agile Lab; Roma; Remote; EUR 26,000 - 40,000; Full time

Benefits offered by this job

Meal vouchers

Health insurance

Referral bonus

Company prizes

Flexible hours

Remote/Hybrid work

Job summary

Agile Lab is seeking a Junior Backup Specialist to support the backup team in Veritas NetBackup daily operations and ensure continuity of backup and restore services.

You will gain autonomy through guided troubleshooting, policy management, and application restore activities while expanding expertise in backup solutions for Microsoft Azure and AWS. Remote or hybrid work is available across Italy.

Qualifications

• Linux: basic commands, services (systemd), log management, permissions, mount, SSH.
• Windows Server: services, VSS, Event Viewer, shares/NTFS permissions.
• Networking: TCP/IP, DNS, ports/firewall, latency/throughput.
• Storage: SAN/NAS/DAS, snapshot vs. clone, deduplication/compression.
• Scripting: Bash/PowerShell for log parsing and simple automations.
• ITSM/ITIL: Incident/Change/Problem and good documentation practices.
• Database fundamentals: ACID concepts, backups types, RMAN basics, SQL Server/Oracle/PostgreSQL/MySQL concepts.

Responsibilities

• Daily monitoring of jobs in Veritas NetBackup and alert management.
• Initial guided troubleshooting of common errors.
• Execute standard restores with supervision.
• Perform basic system operations on backup targets (Linux/Windows).
• Network checks (DNS, ports, routing) and disk space.
• Support policy/SLP based on templates; open changes/tickets.
• Collaborate with DBA/Sysadmin for application-consistent backups.
• Update documentation and operational reports (success rate, capacity).

Skills

Linux basics

Windows Server

Networking basics

Scripting Bash/PowerShell

ITSM/ITIL knowledge

Documentation practices

Tools

Veritas NetBackup

VMware (VADP)

RMAN/SQL plug-ins

Job description

Agile Lab is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 data engineers based in Europe, Agile Lab helps organisations with their data-driven transformation.

Take a look at our handbook to discover our core values and processes.

The Opportunity

As a Junior Backup Specialist, the role involves supporting the Backup team in the daily operation of Veritas NetBackup, helping to ensure the continuity of backup and restore services. Responsibilities include working with procedures and runbooks while progressively gaining autonomy in troubleshooting, policy management, and application restore activities, as well as acquiring expertise in backup solutions for Microsoft Azure and AWS.

Salary and job classification

• Base salary: €26K - €40K
• CCNL: Commercio
• Ladder: Backup Specialist I

Responsibilities

• Daily monitoring of jobs in Veritas NetBackup and alert management;
• Initial guided troubleshooting of common errors;
• Execution of standard restores (files/VM/simple DB) with supervision;
• Basic system operations on backup targets:
• On Linux: services, logs, permissions, filesystem, cron, firewall;
• On Windows: services, Event Viewer, volumes/VSS, Task Scheduler, firewall;
• Network checks (DNS, ports, routing) and disk space.
• Support for policy/SLP based on templates; opening of changes/tickets;
• Collaboration with DBA/Sysadmin for application-consistent backups;
• Updating documentation and operational reports (success rate, capacity).

Requirements (Prerequisites)

• Linux: basic commands, services (systemd), log management, permissions, mount, SSH;
• Windows Server: services, VSS, Event Viewer, shares/NTFS permissions;
• Networking: TCP/IP, DNS, ports/firewall, concepts of latency/throughput;
• Storage: SAN/NAS/DAS, snapshot vs. clone, concept of deduplication/compression;
• Scripting: basic Bash and/or PowerShell (log parsing, simple automations);
• Basic ITSM/ITIL (Incident/Change/Problem) and good documentation practices.

Database fundamentals

• ACID concepts, transactions, checkpoint, journaling/redo/WAL, PITR;
• Types of DB backups: full, differential/incremental, transaction log; hot/online vs. cold/offline; crash-consistent vs. application-consistent coherence;
• Introductory knowledge of the most common databases (at least one):
• SQL Server: recovery model (Full/Simple), log backup, restore chain;
• Oracle: ARCHIVELOG, basic RMAN concepts;
• PostgreSQL: WAL, base backup + WAL for PITR;
• MySQL/InnoDB: redo/binlog, snapshot vs. dump;
• Ability to read a typical DB error during backup/restore and correctly involve the DBA.

NetBackup – Required Basics

• Policy & Schedules, SLP, retention and backup windows;
• Understanding of common status codes and performing ordered checks (network → credentials → policy → storage).

Nice to Have

• VMware (VADP, snapshot), DB plug-ins (RMAN/SQL), basic cloud knowledge (AWS/Azure/GCP);
• NetBackup architecture: Master/Media/Client, Catalog, Storage Unit, MSDP;
• Veritas certification (including willingness to obtain it).

We Offer

Care about Work & Flexibility

• Full remote or hybrid working in our offices: Milan, Turin, Padua, Bologna, Catania and Rende; Real work-life balance;
• Flexible working hours so no time tracking, no badge: we trust people to manage their time and focus on outcomes;
• Agile Nomads Experience: opportunity to work for 2 weeks abroad.

Care about Growth & Development

• Training budget: €1.000 per year and 12 hours per month fully dedicated to your learning and growth;
• Structured career path with clear expectations and salary for each level;
• Opportunity to attend international conferences, with additional support for travel and accommodation;
• Onboarding support during your first week;
• Dedicated coaching throughout your growth.
• Care about Well-being
• Stimulating environment focused on both professional and personal growth;
• Psychological support: 5 sessions fully covered by the company, with the option to continue therapy at a reduced rate, & mental health webinars with Unobravo.

Care About Benefits & Financial Support

• Meal vouchers;
• Health insurance;
• Referral bonus if you bring people as talented as you;
• Company prizes.

Care about Family & Life

• Extended parental leave, including +15 days fully paid by the company;
• Paid leave for children’s illness and additional support beyond standard policies;
• Childcare support: vouchers for daycare and babysitting services;
• Inclusive policies supporting all types of families.

Care about Perks & Tools

• Welcome pack with all the equipment you need to work;
• Corporate benefits portal with discounts on travel, fashion, technology and more.

Care About Company & Culture

• Turnover rate: 8.29% (below the market average), not by chance but thanks to clear career paths, ongoing feedback and real attention to people’s growth;
• Inclusive environment where you can truly be yourself, backed by our certifications in Gender Equality, Diversity & Inclusion and SA8000, reflecting our commitment to ethical and responsible working conditions;
• Company rated 4.8/5 for employee satisfaction on Glassdoor;
• Certified Great Place to Work three times in a row.

How We Work

• We don't like hierarchies: we work as a team;
• We don't like bureaucracies; we prefer a sense of responsibility;
• We like data, certainly, so anything that is measurable;
• We want to make a positive change in our industry;
• Empathy, humility, collaboration, and willingness to challenge ourselves are the basis of our work.

Not sure which level to apply for? Check out our Career Ladder to learn more.

Please note: Applications from people in European time zones will be considered.

People who successfully complete our selection process will be included in the Agile Lab backlog, valid for six months.

This position is open to everyone, regardless of gender, and we strongly encourage applications from both male and female candidates pursuant to Art. 27 of Legislative Decree no. 198/2006, as well as those who identify themselves as non-binary or of any other kind. We are committed to fostering a diverse and inclusive workplace.

We revolutionize how enterprises manage their Data & AI products at scale, making data business-actionable for humans and AI.