Junior Account Consultant (f/m/d) German-speaking (12-months contract)

awin; Milano; In loco; EUR 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in the digital marketing sector seeks an enthusiastic Account Consultant to provide first-class support to its diverse clients. This role involves educating clients on affiliate marketing, advising on program optimization, and managing client relationships in a dynamic environment. The offer includes flexible working hours and a commitment to employee development.

Servizi

Flexi-Week and Work-Life Balance

Remote Working Allowance

Flexi-Office

Access to Awin Academy

Peer-to-peer voucher program

Competenze

• Core understanding of affiliate marketing essential.
• Strong presentation skills required.
• Excellent command of English and German.

Mansioni

• Teach Advertisers how Affiliate Marketing works.
• Advise on strategies for optimization.
• Mediate between Publishers and Advertisers.

Conoscenze

Core understanding of affiliate marketing

Strong English communication skills

Strong German communication skills

Superb presentation skills

Excellent computer literacy

Attention to detail

Proactive approach

Organisational skills

Approachability

Strumenti

Salesforce

Descrizione del lavoro

This is an exciting ground-level opportunity for someone looking to get their foot in the door of the fast-paced and exciting digital marketing world. Our Account Consultants provide first-class support and assistance to numerous clients on our network. These include both high-profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to clients on the Awin network, advising on how to make their affiliate program work, and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.

Please note that this is a 12-month contract.

Key Tasks

1. Teach Advertisers how Affiliate Marketing works and how to use the Awin interface
2. Advise on strategies for the optimisation of Advertiser programmes
3. Mediate between Publishers and Advertisers when disputes arise
4. Deliver presentations to Advertisers about program and publisher performance
5. Support on internal projects aligned with company and department goals

Early Life

• Support the onboarding process of new advertisers to ensure that sales forecasts are achieved
• Monitoring and analysis of monthly performance and enforce optimization measures in line with client needs to reach full potential

Service Development

• Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
• Identify opportunities for optimisation and provide expert guidance to clients on how to achieve their goals

Client Partnership

• Support VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
• Collaborate closely with cross-functional teams to identify optimization and growth opportunities, establish strong relationships with clients, and enhance engagement

Customer Success

• Support the development, running, and optimization of risk management processes across the Platform Services portfolio
• Proactively help to identify new advertiser risks and opportunities through data analysis and qualitative metrics

Skills & Expertise

• Core understanding of affiliate marketing
• Strong English and German communication skills (both verbal and written)
• Superb presentation skills and confidence in presenting in front of clients
• Excellent computer literacy including MS Word, Excel, and PowerPoint
• Impeccable attention to detail for internal and external facing work
• Proactive approach to improving efficiencies and quality of work
• Able to prioritise workload and meet multiple deadlines
• Highly organised and able to juggle several tasks simultaneously
• Willing to help peers and take on additional tasks to share workload
• Approachable and willing to train junior staff members
• Salesforce knowledge is desirable

Our Offer

• Flexi-Week and Work-Life Balance: A flexible four-day workweek at full pay, with no reduction in annual leave, and various paid special leaves.
• Remote Working Allowance: Monthly allowance to cover part of your costs and support for setting up your remote workspace.
• Flexi-Office: Hybrid and remote work possibilities across Awin regions.
• Development: Access to Awin Academy for professional and personal growth.
• Recognition: Peer-to-peer voucher program to appreciate colleagues.

Established in 2000, Awin is proud of our dynamic, social, and inclusive culture. We have adapted our culture to a virtual environment through our 'Life @ Awin' hub, fostering global social activities.

Diversity & Inclusion are core to us. We welcome all backgrounds, identities, and experiences. If you need support during the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company supporting your professional and personal development.