EUR 30.000 - 50.000
This is an exciting ground-level opportunity for someone looking to get their foot in the door of the fast-paced and exciting digital marketing world. Our Account Consultants provide first-class support and assistance to numerous clients on our network. These include both high-profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to clients on the Awin network, advising on how to make their affiliate program work, and 'teaching them the ropes'. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.
Please note that this is a 12-month contract.
Key Tasks
- Teach Advertisers how Affiliate Marketing works and how to use the Awin interface
- Advise on strategies for the optimization of Advertiser programs
- Mediate between Publishers and Advertisers when disputes arise
- Deliver presentations to Advertisers about program and publisher performance
- Support internal projects aligned with company and department goals
Early Life
- Support the onboarding process of new advertisers to ensure that sales forecasts are achieved
- Monitor and analyze monthly performance and enforce optimization measures in line with client needs to reach full potential
Service Development
- Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
- Identify opportunities for optimization and provide expert guidance to clients on how to achieve their goals
Client Partnership
- Support VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
- Collaborate closely with cross-functional teams to identify optimization and growth opportunities, establish strong relationships with clients, and enhance engagement
Customer Success
- Support the development, running, and optimization of risk management processes across the Platform Services portfolio
- Proactively help to identify new advertiser risks and opportunities through data analysis and qualitative metrics
Skills & Expertise
- Core understanding of affiliate marketing
- Strong English and German communication skills (both verbal and written)
- Superb presentation skills and confidence in presenting in front of clients
- Excellent computer literacy including MS Word, Excel, and PowerPoint
- Impeccable attention to detail for internal and external work
- Proactive approach to improving efficiencies and work quality
- Able to prioritize workload and meet multiple deadlines
- Highly organized and able to manage several tasks simultaneously
- Willing to help peers and share workload
- Approachable and willing to train junior staff
- Salesforce knowledge is desirable
Our Offer
- Flexi-Week and Work-Life Balance: A flexible four-day workweek at full pay, with no reduction in holiday allowance, plus paid special leaves.
- Remote Working Allowance: Monthly allowance to cover part of your remote working costs, with support in setting up your workspace.
- Flexi-Office: International culture and flexibility through hybrid/remote work options across Awin regions.
- Development: Access to Awin Academy for professional and personal growth through extensive training programs.
- Appreciation: Peer-to-peer vouchers to recognize colleagues’ contributions.
Established in 2000, Awin prides itself on a dynamic, social, and inclusive culture. We have adapted to a virtual environment, fostering community through our 'Life @ Awin' virtual hub. Diversity and inclusion are central to our values; we welcome applicants from all backgrounds and are committed to supporting you throughout the application and interview process. Apply now to begin the next stage of your career at a progressive company supporting your professional and personal development.