Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Torino; Ibrido; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

A leading global customer experience team is hiring for Italian-speaking Support & Content Moderator roles in Portugal, specifically in Porto and Lisbon. Ideal candidates are fluent in Italian and English, with a strong focus on customer support and content compliance. This full-time opportunity includes a welcome bonus and offers both on-site and remote working options.

Servizi

Relocation Support

Welcome Bonus of 2000 euros

Competenze

• Fluency in Italian (C1) and English (B2).
• Willingness to work on weekends and in rotating shifts.
• Availability to work on-site in Porto.

Mansioni

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Ensure content quality and compliance with policies.

Conoscenze

Communication

Interpersonal skills

Formazione

EU citizenship or valid residence/work permit in Portugal

Descrizione del lavoro

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Turin, Metropolitan City of Turin, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS:2,000 euros(for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!