Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Catania; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading global customer experience team seeks Italian-speaking support and content moderators for positions in Porto or Lisbon, Portugal. The role involves responding to customer inquiries and ensuring compliance with platform policies. This opportunity includes a competitive welcome bonus and the chance to work in a dynamic, multicultural environment.

Servizi

Relocation support for eligible candidates

Urgent hiring welcome bonus

Competenze

• C1 level or higher in Italian and B2 in English required.
• EU citizenship or valid work permit needed.
• Availability to work on-site and in shifts is essential.

Mansioni

• Respond to customer inquiries via phone, email, or chat.
• Assist in content moderation and compliance with platform policies.
• Ensure quality and safety of user-generated content.

Conoscenze

Fluency in Italian

English proficiency

Strong communication skills

Interpersonal skills

Descrizione del lavoro

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Catania, Metropolitan city of Catania, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS:2,000 euros(for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!