Join Our Greece Team: Customer Support Agent role for English Speakers

Cross Border Talents; Roma; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a leading telecommunications company as a Customer Support Agent. This full-time role offers the chance to work in Greece, where you will assist customers with various inquiries while enjoying relocation support and a vibrant work culture. Ideal for those seeking professional growth in a multicultural environment.

Servizi

Private health insurance

Paid training

Clear career progression paths

Relocation support

Competenze

• Fluency in English (C1 level required).
• Strong communication and interpersonal skills.
• Willingness to relocate to Greece.

Mansioni

• Act as first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products or accounts.

Conoscenze

Customer-focused

Strong communication

Problem-solving

Descrizione del lavoro

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Join Our Greece Team: Customer Support Agent role for English Speakers, Rome

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Client:

Cross Border Talents

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f96c42e4af36

Job Views:

4

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?
Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

As a Customer Service Representative, you will:

Act as the first point of contact for customers

Handle queries via phone, email, or chat

Resolve issues related to products, orders, accounts, or technical concerns

Adapt quickly to new tools and processes

Work collaboratively with team leaders and quality teams to improve customer satisfaction

Contribute to a positive and inclusive team environment

What Were Looking For:

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset with good problem-solving abilities

Willingness to relocate to Greece (relocation support provided)

For some projects: Technical knowledge or B2B cloud experience

For specific roles: Minimum age of 21

Whats Offered:

Full-time employment with competitive salary

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Remote work option available for certain roles

Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.