JEWELRY SALES TRAINER

LVMH Group; Roma; On-site; EUR 45,000 - 55,000; Full time

Job summary

Bulgari in Rome is seeking a Jewelry Sales Trainer to join the Retail Excellence & Sales Training team. You will help develop and deploy jewelry training programs for local trainers and sales teams, using a blended approach of digital learning and in-class sessions.

Reporting to the Global Sales Training Senior Manager, you will shape concepts into practical training, ensure timely delivery, and gather feedback to continuously improve tools and programs.

Qualifications

• Business school graduate or equivalent university qualifications.
• At least 6 years of experience in equivalent or similar roles.
• Strong product knowledge in jewelry and gems, with market and retail trend awareness.
• Fluency in Italian and English is mandatory; additional languages a plus.
• Experience with digital/blended training and selling techniques.
• Project management capability.
• Proficiency in Office Suite; Canva/Photoshop/Illustrator is a plus.
• Knowledge of video creation/editing tools is a plus.

Responsibilities

• Define the yearly category training calendar with Jewelry Business Unit and stakeholders.
• Design and develop jewelry training programs using Articulate Rise and blended delivery.
• Deliver training courses to Local Sales Trainers during Train-the-Trainer.
• Gather feedback to identify training needs and improve tools.
• Manage training data and align with product training needs.

Skills

Jewelry & gems knowledge

Digital & blended training

Selling & communication

Project management

Organizational skills

Interpersonal skills

Italian & English fluency

Education

Business school graduate or equivalent

6+ years in equivalent roles

Tools

Office Suite (PowerPoint, Excel)

Canva

Photoshop

Illustrator

Video editing tools

Job description

At Bulgari, we have one ambition: to become the most desirable luxury experience in the world. We are looking for a passionate Jewelry Sales Trainer to join our Retail Excellence & Sales Training team in Rome and help us bring this vision to life.

Reporting to the Global Sales Training Senior Manager, the selected candidate will contribute to the jewelry training development process, from the concept to the realization and deployment to the Local Sales Trainers and Sales Teams.

Job responsibilities

Key Responsibilities

• Define the yearly category training calendar together with the Jewelry Business Unit and the other Training stakeholders. Organize the retro-planning and activities in order to meet the deadlines and advise on training budget needs.
• Design and develop jewelry training programs, using dedicated training platforms (e.g. Articulate Rise). These programs will be delivered through a blended approach, incorporating digital self-learning and in-class sessions.
• Ensure the delivery of training courses to the Local Sales Trainers during Train-the-Trainer. Liaise with them regularly in order to maintain a close relationship and ensure that they are fully equipped for local facilitation.
• Collect feedback from Local Sales Trainers to identify the training needs and suggest improvements on training tools.
• Oversee and manage training data for all jewelry training programs, ensuring that priorities are met and that training aligns with product training needs and areas of improvement.

Profile

Qualifications/Professional Competencies

• Business school graduate or equivalent university qualifications.
• At least 6 years of experience in equivalent or similar roles.
• Strong product knowledge (i.e., on jewelry and gems), paired with knowledge and curiosity on market dynamics and retail trends.
• A good command of digital & blended training and adult learning, paired with selling and communication techniques.
• Project Management capability.
• Fluency in Italian and English is mandatory. Knowledge of additional languages would be considered a plus.
• Proficiency in the Office Suite (mainly Power Point, Excel); knowledge of Canva, Photoshop and/ or Illustrator would be considered a plus.
• Knowledge of video making and editing tools would be considered a plus.
• Organization
• Flexibility
• Excellent interpersonal skills

Additional information

For new joiners in this role in Italy, the initial annual gross salary is EUR 50.000.

This salary has been determined on the basis of objective and gender-neutral criteria and corresponds to the compensation normally granted for this position at the time of publication of this job posting. Actual compensation may vary depending on factors such as your unique combination of experience and skills, seniority, and current organizational needs.

This role also provides for participation in a bonus scheme, at Bvlgari’s discretion, based on factors such as individual and/or company performance.

In addition to the benefits provided by law, further benefits may be granted in accordance with current company policies.

The employment relationship will be governed by the provisions of the applicable national collective bargaining agreement (CCNL) and the supplementary company agreement, as applied by Bvlgari in Italy.

Bvlgariwas founded in the heart of Rome in 1884.Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiquesand hotels.Demonstrated through its numerous philanthropic partnerships,Bvlgarideeply believes in innovating the present for a sustainable future through its commitmentto Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.Join us at LVMH, where your talent is at the heart of our collective successes.