Italian-Speaking Representative for Medical Devices - Porto/Portugal (Starting 17/11/2025)

Logical Recruitment Partners; Milano; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in medical technology is seeking entry-level customer service representatives fluent in Italian to support patients in using diabetes management devices. Responsibilities include providing empathetic technical assistance and managing customer inquiries across multiple channels. Ideal candidates will have a high school diploma and strong communication skills. Competitive salary, bonuses, and training included.

Servizi

€300 gross bonus on top of salary

Meal allowance up to €167/month

Shared accommodation: €280/month

Flight reimbursement up to €400 after 6 months

Private health insurance from day one

Paid training (3 weeks)

Career development opportunities

Competenze

• Ability to support multiple markets simultaneously.
• Background in healthcare or technical support is a plus.
• Knowledge of diabetes/medical devices is a plus.

Mansioni

• Provide customer care and technical assistance for medical devices.
• Troubleshoot and guide patients in using diabetes medical devices.
• Handle requests via phone, email, chat, and SMS.
• Manage orders, renewals, and documentation.

Conoscenze

Empathy

Strong communication skills

Problem-solving skills

Organizational skills

Stress management

Active listening

Formazione

High school diploma (or equivalent)

Descrizione del lavoro

Overview

Are you fluent in Italian and ready for a new career adventure in Portugal? This is your chance to join a global leader in insulin delivery and diabetes technology. The company develops advanced medical devices that make diabetes management easier and improve the lives of patients and their families. You can be part of their brand-new team in Porto.

Responsibilities

• Provide customer care and technical assistance for medical devices, ensuring professional and empathetic support to patients across European markets.
• Troubleshoot and guide patients in using diabetes medical devices and accessories.
• Handle requests via phone, email, chat, and SMS.
• Manage orders, renewals, and documentation in line with company procedures.
• Use empathy, active listening, and problem-solving to support patients in sensitive situations.
• Follow safety and compliance standards with accuracy.

What We Offer

• €300 gross bonus on top of salary guarantee
• Meal allowance up to €167/month
• Shared accommodation: €280/month (all bills included)
• Flight reimbursement up to €400 after 6 months
• Private health insurance from day one
• Paid training (3 weeks) fully provided by the company
• Career development opportunities + gym, restaurant, and social activity discounts
• Day Team: Mon–Sun, 07:00–22:00 (rotative) or
• Night Team: Mon–Sun, 22:00–07:00 (rotative)

2 days off per week (rotative)

What We’re Looking For

• High school diploma (or equivalent) + clean criminal record
• Ability to support multiple markets simultaneously
• Background in healthcare or technical support (a plus)
• Knowledge of diabetes/medical devices (a plus)
• Strong communication, organizational, and problem-solving skills
• Empathy, stress management, and active listening abilities

Send your CV to [e-mail] or reach out on WhatsApp/Telegram: [phone]

Not the right time for you? Refer a friend! Earn a €300 referral bonus if your contact gets hired.

#ItalianJobs #PortoJobs #CustomerService #WeAreHiring #CareerAbroad #WorkInPortugal #JoinUs

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Staffing and Recruiting