Italian speaking Order Support Agent in Lisbon w / Relocationbonus

Cross Border Talents; Lido di Jesolo; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking an Italian-speaking Order Support Agent based in Lisbon. You will manage customer orders, ensure compliance with policies, and enhance customer satisfaction. Ideal candidates should have excellent communication skills and attention to detail, along with a proactive approach to problem-solving.

Servizi

Relocation bonus for external applicants

Competenze

• Strong attention to detail and excellent communication skills.
• Self-sufficient & confident in troubleshooting order processing systems.
• Ability to work independently in a fast-paced environment.

Mansioni

• Handle customer inquiries related to order statuses and discrepancies.
• Ensure compliance with company policies in order processing.
• Resolve order-related issues like cancellations and returns.

Conoscenze

Attention to detail

Communication skills

Troubleshooting

Descrizione del lavoro

As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type : On-site

Location : Lisbon, Portugal

Relocation bonus offered for those applying from outside Portugal

Responsibilities :

• Handle customer inquiries related to order statuses, deliveries, and discrepancies.
• Ensure compliance with company policies and procedures in order processing.
• Resolve order-related issues such as cancellations, returns, and exchanges.
• Collaborate with internal teams to streamline order fulfillment processes.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback and suggestions to improve order support operations.

Requirements :

• Strong attention to detail and excellent communication skills.
• Self-sufficient & confident in troubleshooting basic issues related to order processing systems.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Please Upload your CV in English

Speaking Order Agent

• Venice, Metropolitan City of Venice, Italy

J-18808-Ljbffr