Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Cross Border Talents; Palermo; In loco; EUR 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

A leading company seeks an Italian-speaking Order Support Agent in Lisbon. The role primarily involves managing customer orders, ensuring satisfaction, and resolving related issues. Strong communication and attention to detail are essential for success in this fast-paced environment. A relocation bonus is offered for applicants from outside Portugal.

Servizi

Relocation bonus offered

Competenze

• Self-sufficient & confident in troubleshooting basic problems.
• Ability to work independently and meet deadlines.

Mansioni

• Handle customer inquiries related to order statuses and deliveries.
• Resolve order-related issues such as cancellations and returns.
• Collaborate with teams to streamline order fulfillment processes.

Conoscenze

Attention to detail

Communication skills

Descrizione del lavoro

Social network you want to login/join with:

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus, Palermo

Client:

Cross Border Talents

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

dfccc572e8c5

Job Views:

9

Posted:

20.06.2025

Expiry Date:

04.08.2025

Job Description:

As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type: On-site

Location: Lisbon, Portugal

Relocation bonus offered for those applying from outside Portugal*

Responsibilities:

• Handle customer inquiries related to order statuses, deliveries, and discrepancies.
• Ensure compliance with company policies and procedures in order processing.
• Resolve order-related issues such as cancellations, returns, and exchanges.
• Collaborate with internal teams to streamline order fulfillment processes.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback and suggestions to improve order support operations.

Requirements:

• Strong attention to detail and excellent communication skills.
• Self-sufficient & confident in troubleshooting basic issues related to order processing systems.
• Ability to work independently and meet deadlines in a fast-paced environment.