Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Bold; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking an Italian-speaking Order Support Agent in Lisbon. This role involves managing customer orders, resolving issues, and ensuring compliance with company policies. No previous experience is required, making it an excellent opportunity for those seeking to start their career in customer support. A relocation bonus is offered for applicants from outside Portugal, enhancing the appeal for international candidates.

Competenze

• Italian C2 level required.
• English B2 level required.
• Ability to work independently in a fast-paced environment.

Mansioni

• Manage and resolve customer inquiries related to orders.
• Ensure compliance with order processing policies.
• Collaborate with teams to streamline order fulfillment.

Conoscenze

Attention to detail

Communication skills

Formazione

EU Citizenship

Descrizione del lavoro

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type: On-site

Location: Lisbon, Portugal

Relocation bonus offered for those applying from outside Portugal*

Responsibilities:

• Handle customer inquiries related to order statuses, deliveries, and discrepancies.
• Ensure compliance with company policies and procedures in order processing.
• Resolve order-related issues such as cancellations, returns, and exchanges.
• Collaborate with internal teams to streamline order fulfillment processes.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback and suggestions to improve order support operations.
  
  
  

Requirements:

• Italian C2 level
• English B2 level
• Strong attention to detail and excellent communication skills.
• Self-sufficient & confident in troubleshooting basic issues related to order processing systems.
• Ability to work independently and meet deadlines in a fast-paced environment.
• EU Citizenship
• No previous experience required!
• Please Upload your CV in English*
  

Funzione lavorativa

Altro

Field Operations & Customer Support Specialist

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

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