Italian-Speaking Mercedes Customer Support in Greece

Mercier Consultancy MD; Italia; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Performance bonus

Training programs

Job summary

Mercier Consultancy Group seeks an Italian-speaking Customer Service Agent for Mercedes in Greece. You will deliver premium support to Mercedes owners and potential buyers, guiding them through technical information and digital platforms while maintaining brand standards.

The role requires native Italian, strong English, and a willingness to relocate. Join a team focused on exceptional service within the luxury automotive space.

Qualifications

• Native or fluent Italian required.
• Proficiency in English for corporate communication.
• EU passport valid.
• Willingness to relocate to Greece.
• Experience in premium customer service and handling inquiries.

Responsibilities

• Deliver premium customer support to Mercedes vehicle owners and prospective buyers.
• Provide technical and general information regarding the luxury automotive product range.
• Manage inquiries via telephone, email, and live chat with a focus on brand excellence.
• Assist customers with navigation of Mercedes-Benz digital platforms and connected vehicle services.
• Handle conflict resolution and troubleshooting for automotive service requests.

Skills

Italian fluency

English proficiency

Customer service

Communication

Professional demeanor

Job description

Mercier Consultancy Group seeks an Italian-speaking Customer Service Agent for Mercedes in Greece. You will deliver premium support to Mercedes owners and potential buyers, guiding them through technical information and digital platforms while maintaining brand standards.

The role requires native Italian, strong English, and a willingness to relocate. Join a team focused on exceptional service within the luxury automotive space.