Italian-Speaking Customer Support Specialist – Porto

Cross Border Talents; Catania; Remote; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Relocation package

Competitive salary and performance-based bonuses

Comprehensive paid training

Private health insurance

Clear career development paths

Friendly and multicultural work environment

Job summary

An international customer support company is seeking Italian-speaking Customer Support Representatives to assist customers for leading global brands. Relocation support, competitive salary, and clear career development paths are offered. Candidates should be fluent in Italian and enthusiastic about delivering exceptional service while enjoying life in the beautiful city of Porto, Portugal.

Qualifications

• Fluent in Italian (C1 or native level) and comfortable communicating in English.
• Customer-focused, empathetic, and enthusiastic about helping others.
• Excited to live abroad and be part of an international team.

Responsibilities

• Assist customers on behalf of leading global brands.
• Provide guidance and resolve issues.
• Ensure positive interactions with every customer.

Skills

Fluent in Italian (C1 or native level)

Customer-focused

Empathy

Enthusiasm for helping others

Comfortable communicating in English

Job description

Are you ready to start a new adventure abroad and experience life in one of Europes most beautiful coastal cities? Join our international team in Porto, Portugal, and become part of a forward-thinking company that values diversity, growth, and collaboration. Were looking for Italian-speaking Customer Support Representatives who are passionate about communication, problem-solving, and delivering exceptional service all while enjoying the relaxed and inspiring atmosphere of Porto.

About the Role

As an Italian Customer Support Representative, you'll assist customers on behalf of leading global brands, providing guidance, resolving issues, and ensuring every interaction leaves a positive impression. You'll receive full training and ongoing support to help you develop your skills and grow within an international environment.

What We Offer

• Relocation package flight to Porto, airport pick-up, and accommodation support to help you settle in
• Competitive salary and performance-based bonuses
• Comprehensive paid training no prior experience needed
• Private health insurance
• Clear career development paths with real opportunities for growth
• A friendly and multicultural work environment in modern offices

Life in Porto

Porto is a city that combines authenticity, creativity, and a deep sense of history. From the colorful streets of Ribeira to the stunning views along the Douro River, you'll find inspiration everywhere you go. Enjoy local wine tasting, fresh seafood by the Atlantic, or a relaxing walk on the beach after work. With its welcoming community and affordable lifestyle, Porto is the perfect place to balance personal well-being and professional success.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Customer-focused, empathetic, and enthusiastic about helping others
• Excited to live abroad and be part of an international team

If you're ready to build your career while discovering the charm of life in Porto, apply today your next chapter starts here!