Italian-Speaking Customer Support Specialist

Cross Border Talents; Lombardia; Remote; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Remote work from Greece

Relocation package (flight to Athens +

Hotel accommodation for two weeks

Job summary

Cross Border Talents seeks an Italian-speaking Customer Support Specialist to assist customers via phone, chat, and email. You will join an international team and work remotely from Greece, with full training provided.

No prior experience is required; relocation to Greece is supported with a package including flights and hotel, plus ongoing career development in a multicultural environment.

Qualifications

• Italian at C2 level and English at B2 or above.
• Strong communication and problem-solving skills.
• Positive attitude, curiosity, and eagerness to learn.
• No prior experience required; training provided.
• Must reside in Greece or be willing to relocate (remote work from Greece)

Responsibilities

• Support Italian-speaking customers via phone, chat, and email with empathy and professionalism.
• Troubleshoot technical and service issues (training provided).
• Keep accurate records and help improve the customer experience.
• Collaborate with a young, multicultural team.

Skills

Italian at C2 level

English at B2 level

Communication skills

Problem solving

Job description

Escape the routine and enjoy a vibrant lifestyle! Join our international team as an Italian-speaking Customer Support Specialist and grow your career remotely from beautiful Greece while experiencing stunning beaches, delicious cuisine, and a dynamic culture.

What You'll Do

• Support Italian-speaking customers via phone, chat, and email with empathy and professionalism
• Troubleshoot technical and service issues (full training provided!)
• Keep accurate records and help improve the customer experience
• Collaborate with a young, dynamic, and multicultural team

What We're Looking For

• Italian at C2 level and English at B2 or above
• Strong communication and problem-solving skills
• Positive attitude, curiosity, and eagerness to learn
• No prior experience required we will train you!
• Must reside in Greece or be willing to relocate (remote work only from Greece)

What You'll Get

• Competitive monthly salary
• Flexible remote work from anywhere in Greece
• Relocation package including:
  • Free one-way flight to Athens
  • Two weeks of paid hotel accommodation upon arrival
  • Support from our real estate agency to help you find your new home after the hotel stay (please note that rent will be at your own expense)
• Real career development opportunities
• A young, multicultural, and dynamic work environment with colleagues from all over the world

Start your Mediterranean adventure today!
Imagine weekdays spent helping customers and weekends exploring islands, savoring fresh seafood, and enjoying sunsets over the Acropolis.

More than a job its a lifestyle.