Italian-Speaking Customer Support Specialist

Cross Border Talents; Bologna; In loco; EUR 17.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive monthly salary

Flexible remote work

Relocation package

Descrizione del lavoro

A dynamic international company is seeking an Italian-speaking Customer Support Specialist to join their team remotely from Greece. The role involves supporting customers through various channels and troubleshooting issues, with comprehensive training provided. Candidates must have C2 level Italian and B2 level English, and must either reside in Greece or be willing to relocate. The position offers a competitive salary and a relocation package that includes a free flight and temporary accommodation.

Competenze

• Italian at C2 level and English at B2 or above.
• No prior experience required; training provided.
• Must reside in Greece or be willing to relocate.
• No prior experience required; training provided.
• Must reside in Greece or be willing to relocate to Greece (remote from Greece).

Mansioni

• Support Italian-speaking customers via phone, chat, and email.
• Troubleshoot technical and service issues.
• Keep accurate records and help improve the customer experience.
• Collaborate with a young, multicultural team

Conoscenze

Customer support

Communication

Problem-solving

Empathy

Learning mindset

Empathy

Descrizione del lavoro

Looking for a new adventure under the Mediterranean sun?
Escape the routine and enjoy a vibrant lifestyle! Join our international team as an Italian-speaking Customer Support Specialist and grow your career remotely from beautiful Greece while experiencing stunning beaches, delicious cuisine, and a dynamic culture.

What You'll Do

• Support Italian-speaking customers via phone, chat, and email with empathy and professionalism
• Troubleshoot technical and service issues (full training provided!)
• Keep accurate records and help improve the customer experience
• Collaborate with a young, dynamic, and multicultural team

What We're Looking For

• Italian at C2 level and English at B2 or above
• Strong communication and problem-solving skills
• Positive attitude, curiosity, and eagerness to learn
• No prior experience required we will train you!
• Must reside in Greece or be willing to relocate (remote work only from Greece)

What You'll Get

• Competitive monthly salary
• Flexible remote work from anywhere in Greece
• Relocation package including:
  • Free one-way flight to Athens
  • Two weeks of paid hotel accommodation upon arrival
  • Support from our real estate agency to help you find your new home after the hotel stay
    please note that rent will be at your own expense
• Real career development opportunities
• A young, multicultural, and dynamic work environment with colleagues from all over the world

Start your Mediterranean adventure today!
Imagine weekdays spent helping customers and weekends exploring islands, savoring fresh seafood, and enjoying sunsets over the Acropolis.

More than a job its a lifestyle.

Apply now and start your sunny Greek chapter