Italian -speaking Customer Support Representative in Athens with a Relocation Package

Workster; Sorrento; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company, Workster, is seeking Customer Support Representatives for an international role in Athens. Successful candidates will provide client support in various sectors, ensure customer satisfaction, and enjoy benefits such as a relocation package, health benefits, and comprehensive training. This is an exciting opportunity to join a multicultural team and develop your career in a dynamic environment.

Servizi

Relocation package

Health benefits

Free Greek courses

Comprehensive training

Access to discounts

Participation in community initiatives

Competenze

• C2 level in Italian and B2 level in English required.
• Experience in customer support desirable.
• Resourceful personality, able to maintain calm.

Mansioni

• Ensure customer satisfaction and support.
• Handle complaints with appropriate solutions.
• Maintain and update internal systems.

Conoscenze

Communication

Adaptability

Problem Solving

Stress Resistance

Formazione

High school diploma

Descrizione del lavoro

Would you like to work internationally in a sunny European capital?

We have an international opportunity for you : read this ad to find out more!

We're recruiting several Italian -speaking Customer Support Representatives in Athens with a relocation package,

to advise clients in one of these fields : Social Media, Telecommunication, Streaming platform, Automotive, Online Bank, Financial Services, Electrical Goods, New Technology, Fashion ectdepending on the projects available.

• Workster : Your Partner for an International Career
• We connect talented individuals with renowned international companies.
• You will be hired directly by one of our clients.
• We support you throughout the recruitment process to maximise your chances of success.

At Workster, we value Quality, Professional Ethics, Adaptability, Reliability and Continuous Innovation.

• Your Role
• Use English when necessary.
• Ensure customer satisfaction and provide professional support.
• Handle customer complaints by proposing appropriate solutions within the given deadlines.
• Work with other experts to resolve open cases.
• Maintain and update internal systems.
• Specific tasks will be discussed depending on the position selected.
• Level C2 in Italian and intermediate in English (B2) - Mandatory.
• High school diploma - Mandatory.
• Excellent written and oral communication skills.
• Experience in customer support, online or in person, is desirable.
• Resourceful and stress-resistant personality, able to adapt and remain calm in all situations.
• Passport / Identity card from a European country or resident card in Greece.
• Gross salary between €1,000 and €1,200 per month (2 additional salaries per year).
• Relocation package if you come from abroad (travel assistance and accommodation).
• Join a multicultural team working with well-known international companies.
• Joining a company that invests in the career development of its employees.
• Health benefits and access to a variety of discounts.
• Comprehensive training provided by certified trainers.
• Participation in special events, community initiatives and social responsibility activities.
• Free Greek courses available online.
• Modern workspaces with relaxation areas.
• Work for a Great Place to Work certified company, promoting diversity and equal opportunities for all, regardless of gender, ethnic origin, religion, culture or age.
• Recruitment process
• Pre-selection interview
• Online tests
• Interview with the client

Ready to give your career a boost?

Application Question(s) :

• What is your English Language level?
• When would you be available to start a new role?
• What is your highest diploma or degree?
• Are you open to relocating to Athens (Greece) with our relocation package (travel + housing assistance)?
• What is your Italian Language level?