Italian speaking -Customer Support Representative

Cbtalents; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking Italian Customer Service Representatives for an exciting opportunity in Portugal. Ideal candidates are Italian speakers looking to relocate, with strong problem-solving skills and a desire to work in a dynamic international environment. Competitive salary, performance incentives, and full training are offered to successful applicants.

Servizi

Competitive salary and performance-based incentives

Relocation package

Full training provided

International work environment

Career growth potential

Competenze

• Proficiency in Italian (C1 / C2 level) required.
• Must hold a European passport.
• Previous experience in customer service is advantageous.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.

Conoscenze

Problem-solving

Interpersonal skills

Customer Service

Typing

Data Entry

Descrizione del lavoro

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic multicultural environment while developing your customer service skills.

Key Responsibilities :

1. Handle inbound customer inquiries via phone, email, and chat.
2. Assist with product information, troubleshooting, and issue resolution.
3. Deliver excellent customer service while ensuring a positive customer experience.
4. Follow up on customer requests and escalate issues when necessary.

Requirements :

• Proficiency in Italian (C1 / C2 level)
• Relocation to Portugal is mandatory
• Exceptional problem-solving and interpersonal skills
• Open to relocating within Portugal

Additional Information :

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered :

• Competitive salary and performance-based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Details :

• Type: Full Time
• Experience: Not specified
• Vacancy: 1