Italian Speaking Customer Support for Banking

Patrique Mercier Recruitment By Nellie; Italia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment firm is seeking an Italian Speaking Customer Support Representative for the Banking sector in Italy. The role involves delivering excellent customer service to Italian-speaking clients and requires fluency in Italian and English. Previous experience in customer support, particularly within banking, is essential. The position offers a competitive salary, performance bonus, and fully paid training and relocation package.

Servizi

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Competenze

• Fluency in Italian and English, both written and spoken.
• Previous experience in customer support, particularly in banking.
• Strong communication and interpersonal skills.

Mansioni

• Deliver exceptional customer support to Italian-speaking clients.
• Assist customers with inquiries related to account management.
• Resolve customer complaints promptly.

Conoscenze

Fluency in Italian

Fluency in English

Customer support experience

Strong communication skills

Attention to detail

Analytical problem-solving

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Social network you want to login/join with:

Italian Speaking Customer Support for Banking

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Client:

Location:

Italy

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

98c6be6365f1

Job Views:

3

Posted:

10.08.2025

Expiry Date:

24.09.2025

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Job Description:

Patrique Mercier Recruitment FR is dedicated to matching skilled professionals with rewarding career opportunities. We are currently looking for an Italian Speaking Customer Support Representative for the Banking sector. This position offers an exciting opportunity for those passionate about finance who are eager to provide top-notch customer service to Italian-speaking clients.

Responsibilities

• Deliver exceptional customer support to Italian-speaking clients regarding banking products and services via phone, email, and chat.
• Assist customers with inquiries related to account management, transactions, and product offerings.
• Resolve customer complaints and issues promptly to ensure a positive banking experience.
• Document customer interactions accurately and maintain thorough records of support activities.
• Collaborate with other banking teams to meet customer needs and enhance service delivery.
• Educate clients on banking procedures, security protocols, and new financial products.
• Gather customer feedback to contribute to the continuous improvement of services.

Requirements

• Fluency in Italian and English, both written and spoken.
• Previous experience in customer support, particularly in the banking or financial services industry.
• Strong communication and interpersonal skills with a customer-centric approach.
• Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Proficient in CRM software and Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Willingness to work flexible hours, including evenings and weekends as necessary.
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )