Italian-Speaking Customer Support & Content Moderator in Portugal

Cross Border Talents; Bari; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading global customer experience team is seeking an Italian-speaking Customer Support and Content Moderator. Based in Porto or Lisbon, the role offers a competitive salary package, including a €2,000 welcome bonus, as you join a diverse and dynamic international team.

Servizi

Relocation Support

Welcome Bonus

Competenze

• EU citizenship or valid residence/work permit in Portugal required.
• Strong communication and interpersonal skills essential.
• Italian fluency at C1 level and English at B2 level needed.

Mansioni

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Conoscenze

Communication

Interpersonal skills

Fluency in Italian

Fluency in English

Descrizione del lavoro

Social network you want to login/join with:

Italian-Speaking Customer Support & Content Moderator in Portugal, Bari

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Client:

Cross Border Talents

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

90ce653a2b42

Job Views:

4

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!