Italian speaking Customer Support Advisor

Cbtalents; Napoli; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join a dynamic team as a Customer Service Representative in Malta, where you'll handle customer inquiries and ensure top-tier service. Enjoy competitive salary, KPI bonuses, and opportunities for growth in a vibrant international setting. Make this summer your most exciting one yet!

Servizi

Performance-based incentives

Full training provided

Growth opportunities in an international environment

Competenze

• Prior customer service experience preferred but not required.
• Must reside in Malta.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information and troubleshooting.
• Ensure excellent customer experience.

Conoscenze

Problem-solving

Communication

Descrizione del lavoro

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

Role : Customer Service Representative for a global client

Environment : Dynamic and international

Key Responsibilities :

Handle inbound customer inquiries via phone, email, and chat.

Provide support with product information, troubleshooting, and issue resolution.

Ensure a top-tier customer experience through excellent service.

Follow up on customer requests and escalate issues when needed.

Requirements :

Soft skills : Strong problem-solving and communication abilities.

Residence : Must already reside in Malta.

Experience : Prior customer service experience is preferred but not required.

What We Offer :

Competitive salary + performance-based incentives

KPI Bonus : Up to €2,000 / year , eligible after 6 months.

Contract Type : Permanent.

Working hours : Monday - Sunday, 08 : 00 - 19 : 00 (shift-based).

Full training provided to ensure your success!

Growth opportunities in an international setting.

Malta is calling!

Italian Customer Advisor • Napoli, Metropolitan City of Naples, Italy