Italian speaking Customer Support Advisor

CBTALENTS; Giugliano in Campania; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

CBTALENTS is seeking a Customer Service Representative to join their dynamic, international team in Malta. This role involves handling customer inquiries and providing top-notch support while enjoying the vibrant island lifestyle. A competitive salary plus bonuses is offered, alongside growth opportunities in a multicultural environment.

Competenze

• Strong problem-solving and communication abilities.
• Prior customer service experience preferred.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure a top-tier customer experience through excellent service.

Conoscenze

Problem-solving

Communication

Descrizione del lavoro

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

Role : Customer Service Representative for a global client

Environment : Dynamic and international

Key Responsibilities :

Handle inbound customer inquiries via phone, email, and chat.

Provide support with product information, troubleshooting, and issue resolution.

Ensure a top-tier customer experience through excellent service.

Follow up on customer requests and escalate issues when needed.

Requirements :

Soft skills : Strong problem-solving and communication abilities.

Residence : Must already reside in Malta.

Experience : Prior customer service experience is preferred but not required.

What We Offer :

Competitive salary + performance-based incentives

KPI Bonus : Up to €2,000 / year , eligible after 6 months.

Contract Type : Permanent.

Working hours : Monday - Sunday, 08 : 00 - 19 : 00 (shift-based).

Full training provided to ensure your success!

Growth opportunities in an international setting.

Malta is calling!

Italian Customer Advisor

• Napoli, Metropolitan City of Naples, Italy

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