Italian Speaking Customer Service Jobs In Greece - Fully Paid Relocation

Mercier Consultancy MD; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading consultancy firm is hiring a Client Success Representative to deliver exceptional customer service to Italian-speaking clients. This role involves assisting customers through various communication channels, resolving inquiries, and ensuring high satisfaction. Ideal candidates will be fluent in Italian, possess strong communication skills, and be ready to relocate to Greece. The position offers a competitive salary, a fully paid relocation package, and comprehensive training in an engaging work environment.

Servizi

Competitive Monthly Salary

Fully Paid Relocation Package

2 Extra Salaries Per Year

Fully Paid Training

Health Insurance

Competenze

• Fluency in Italian (written and spoken) is essential.
• Experience in customer service roles is preferred.
• Strong communication skills are necessary.

Mansioni

• Provide exceptional support to Italian-speaking customers.
• Assist customers with navigation of products and services.
• Resolve customer inquiries and maintain satisfaction levels.

Conoscenze

Fluency in Italian

Strong communication skills

Effective problem-solving abilities

Customer-first mindset

Comfortable using computer systems

Proactive attitude

Strumenti

CRM tools

Descrizione del lavoro

Italian Speaking Customer Service Jobs In Greece - Fully Paid Relocation

Mercier Consultancy MD is excited to offer fantastic Italian Speaking Customer Service positions in stunning Greece, complete with a fully paid relocation package! This opportunity allows you to elevate your career while immersing yourself in the beautiful culture and scenery that Greece has to offer.

Why Join Us?

At Mercier Consultancy MD, we pride ourselves on creating an engaging and supportive work environment. As part of our dedicated team, you will play an essential role in delivering exceptional customer service and ensuring our clients' needs are met.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat, ensuring a friendly and professional interaction
• Assist customers in navigating our products and services by offering clear and accurate information
• Promptly resolve customer inquiries and complaints to maintain high customer satisfaction levels
• Document customer interactions thoroughly and conduct follow-ups to ensure all concerns are addressed
• Collaborate with team members and other departments to enhance service quality and improve the customer experience
• Stay informed about company offerings and industry developments to provide knowledgeable assistance

Requirements

• Fluency in Italian (both written and spoken) is essential; knowledge of additional languages is an asset
• Experience in customer service roles, preferably in a multilingual setting, is preferred
• Strong communication skills, with a focus on building positive relationships with customers
• Effective problem-solving abilities and a customer-first mindset
• Comfortable using computer systems and various CRM tools
• A proactive attitude, enthusiasm for cultural experiences, and readiness to relocate to Greece
• Flexibility to work varied hours, including evenings and weekends as needed

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More..

Client Success Representative (Remote, Contract)