Italian Speaking Customer Service in Greece (Fully Paid Relocation)

Patrique Mercier Recruitment JP; Torino; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for Italian-speaking customer service representatives to join their dynamic team. The role involves providing exceptional support to clients, maintaining knowledge of products, and documenting interactions in a CRM system. Ideal candidates will have strong communication skills and a positive attitude, with benefits including private health insurance and fully paid relocation to Greece.

Servizi

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Relocation Package

Competenze

• Fluent in Italian and proficient in English.
• Strong analytical skills and problem-solving abilities.
• Previous experience in customer service preferred.

Mansioni

• Provide outstanding customer support through phone, email, and chat.
• Document customer interactions in the company’s CRM system.
• Collaborate with team members to improve customer satisfaction.

Conoscenze

Fluent in Italian

Exceptional communication skills

Problem-solving abilities

Strumenti

CRM systems

Descrizione del lavoro

Are you ready to take your career to the next level while enjoying the sun-soaked beauty of Greece? Patrique Mercier Recruitment JP is on the lookout for passionate Italian-speaking customer service representatives to join our dynamic team. This role comes with fully paid relocation, giving you the chance to embrace new experiences and cultures while providing top-notch support to our customers. In this position, you will engage with our esteemed clients regarding their inquiries or issues, ensuring their satisfaction with our services. If you have a flair for customer service and are eager to begin an adventure amidst the picturesque landscapes of Greece, we want to hear from you!

Responsibilities

• Provide outstanding customer support to Italian-speaking clients through multiple communication channels, including phone, email, and chat.
• Assist customers by addressing their inquiries and resolving issues in an effective and timely manner.
• Maintain an in-depth knowledge of our products and services to offer accurate information to customers.
• Document all customer interactions meticulously within the company’s CRM system.
• Collaborate with fellow team members to devise strategies for improving customer satisfaction.
• Participate in training and development sessions to keep your skills sharp.
• Contribute innovative ideas for enhancing customer experience and service processes.

Requirements

• Fluent in Italian, both written and spoken; proficiency in English is required.
• Exceptional communication and interpersonal skills focused on customer satisfaction.
• Ability to multitask and perform well in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Previous experience in customer service or a related field is preferred.
• Familiarity with CRM systems and customer interaction tools.
• A positive attitude and a strong willingness to learn and adapt in a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )