Italian-speaking Customer Representative (Relocate to Greece!)

IT Jobs Worldwide; Torino; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking native Italian speakers for a customer service role in Greece. This position offers competitive salary, relocation support, and extensive benefits including health insurance and ongoing training. The ideal candidate will have fluent English and a can-do attitude, and must be willing to relocate to Athens. Enjoy a collaborative work environment with a diverse team.

Servizi

Competitive monthly salary

Monthly performance bonus

Relocation support

Health insurance coverage

Fun team activities

Competenze

• Previous experience in Customer support is desired.
• Desire to relocate and work in Greece.
• EU Passport required.

Mansioni

• Log all inbound and outbound contacts, as well as updates to customer records.
• Perform technical troubleshooting with customers.
• Assist with the fulfillment of customer orders.

Conoscenze

Native level Italian (C2)

Fluent English (C1)

Customer support experience

Can-do attitude

Descrizione del lavoro

Do you speak Italian and want to gain international experience within customer service? Then we have a golden opportunity for you!

Our multicultural client is searching for Italian speakers who want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!

Our Client

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.

Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.

Your Responsibilities

• Log all inbound and outbound contacts, as well as any updates to customer records
• Perform technical troubleshooting with customers
• Forward applicable customer issues to higher department
• Assist with the fullfilment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc.
• Track and follow cases to ensure that they are closed in an efficient and timely manner
• Provide and maintain strong, professional relationship with all customers and show empathy at all times
• Up-sell and / or cross-sell

The Ideal Profile

• Native level Italian (C2) , fluent English (C1)
• Previous experience in Customer support is desired
• Desire to relocate and work in Greece
• EU Passport
• Can-do attitude

The Offer

• Competitive monthly salary as well as a monthly performance bonus
• Relocation support
• Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
• Ongoing paid training using the latest technologies
• Both private and public health insurance coverage
• In house doctor
• On site canteen
• Casual dress code
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Fun team activities inside and outside the company
• Lots of benefits and discounts for all their employees
• Fully remote position within Greece

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.