Italian speaking Customer Relations Associate

Cbtalents; Bari; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking an Italian speaking Customer Relations Associate to join their team in Malta. This role offers the chance to engage with customers while immersing yourself in a vibrant multicultural environment. Ideal candidates should possess strong language skills and a passion for customer service.

Competenze

• Fluent in Italian (C1/C2) and English (C1).
• Prior experience in customer service is preferred but not required.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information, troubleshooting, and issue resolution.
• Ensure excellent customer experience.

Conoscenze

Problem-solving

Communication

Descrizione del lavoro

Italian speaking Customer Relations Associate

About the job Italian speaking Customer Relations Associate

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Provide support with product information, troubleshooting, and issue resolution.
Ensure a top-tier customer experience through excellent service.
Follow up on customer requests and escalate issues when needed.

Requirements:
Language skills: Italian (C1/C2) & English (C1).
Soft skills: Strong problem-solving and communication abilities.
Residence: Must already reside in Malta.
Experience: Prior customer service experience is preferred but not required.