Italian speaking Customer Relations Associate

Italian Speaking Customer Relations Associate

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island? Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle. If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

Location: Malta

Role: Customer Service Representative for a global client

Environment: Dynamic and international

Key Responsibilities:

1. Handle inbound customer inquiries via phone, email, and chat.
2. Provide support with product information, troubleshooting, and issue resolution.
3. Ensure a top-tier customer experience through excellent service.
4. Follow up on customer requests and escalate issues when needed.

Requirements:

• Language skills: Italian (C1/C2) & English (C1).
• Soft skills: Strong problem-solving and communication abilities.
• Residence: Must already reside in Malta.
• Experience: Prior customer service experience is preferred but not required.

What We Offer:

• Competitive salary + performance-based incentives
• KPI Bonus: Up to €2,000/year, eligible after 6 months.
• Contract Type: Permanent.
• Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).
• Full training provided to ensure your success!
• Growth opportunities in an international setting.

Malta is calling!