Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Palermo; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Expert to join their team remotely. The role requires fluency in Italian and good communication skills in English. You will support customers via various channels while ensuring high satisfaction. The company offers relocation support to Greece and a competitive salary structure, including bonuses and health care benefits.

Servizi

Complete relocation support including flight tickets and accommodation.

Competitive salary + bonuses.

Health care benefits.

Free Greek language courses.

Competenze

• Fluency in Italian is essential.
• Good level of English (B2) required.
• Strong communication and soft skills needed.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases for resolution.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful

Ability to multitask

Team player

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position

Customer Expert

Work model

Remote in Greece

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses