Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Firenze; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Expert for a fully remote role based in Greece. The ideal candidate will communicate efficiently with customers via various channels, ensuring satisfaction while developing strong relationships. Fluency in Italian is essential, alongside good English skills. The company offers competitive salaries including bonuses and comprehensive relocation support including travel and accommodation.

Servizi

Complete relocation support including flight ticket coverage

Competitive monthly salary and performance bonuses

Health care benefits

Full training by certified instructors

Professional growth and development opportunities

Community and social responsibility initiatives

Competenze

• Fluency in Italian is essential.
• Very good communication skills in English at B2 level required.
• Exceptional communication and soft skills alongside problem-solving skills necessary.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction for a major brand.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

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Italian-Speaking Customer Experts Jobs - Remote Inside Greece, Florence

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Client:

Dila Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8c44643ccc2d

Job Views:

7

Posted:

25.08.2025

Expiry Date:

09.10.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitivemonthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives