Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Firenze; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking a motivated Italian-speaking Customer Care Advisor. You will handle inquiries and resolve issues via email and phone, ensuring a positive experience for customers. The role offers a competitive compensation package, opportunities for growth, and a supportive environment. Remote work is available, with relocation support offered for international candidates.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance

Accommodation option

Free surfing lessons

Portuguese lessons

Comprehensive training and development opportunities

Competenze

• Fluency in Italian (C2 level) and English (B2 level) is required.
• Comfortable multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills necessary.

Mansioni

• Address customer inquiries via email and phone.
• Resolve customer issues effectively to ensure satisfaction.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability in a dynamic environment

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via email and phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1,000 to €2,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits
• Please upload your CV in English