Italian Speaking Customer Care Advisor (Remote in Portugal) 1.000 bonus

Elemental Insights; Genova; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in customer service solutions is seeking an Italian-speaking Customer Care Advisor to enhance customer satisfaction. This remote role requires strong communication and problem-solving skills, offering competitive compensation and unique growth opportunities, including relocation support for international applicants.

Servizi

€1.000 signing bonus

Relocation assistance (flight reimbursement)

Option for included accommodation

Free surfing lessons

Portuguese lessons

Competenze

• C2 level in Italian and B2 level in English required.
• Motivated and customer-oriented individual needed.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone.
• Ensure positive experiences for Italian-speaking customers.

Conoscenze

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included
  
  
  

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills
  
  
  

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits
• Please Upload your CV in English*