Italian Speaking Customer Care Advisor (Remote in Portugal) 1.000 bonus

Elemental Insights; Catania; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Elemental Insights is looking for an Italian-speaking Customer Care Advisor to join our team in a remote role based in Portugal. You will be responsible for delivering exceptional customer service and resolving issues efficiently. This role comes with competitive compensation, a signing bonus, and relocation support for international candidates.

Servizi

€1.000 signing bonus

Relocation assistance (flight reimbursement)

Option for accommodation

Free surfing lessons

Portuguese lessons

Comprehensive training

Competenze

• Italian C2 level required.
• English B2 level required.
• Comfortable multitasking in a dynamic environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail/phone calls.
• Ensure a seamless experience for Italian-speaking customers.

Conoscenze

Customer-Centric

Excellent Communication Skills

Problem-Solving

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included
  
  
  

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills
  
  
  

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits
• Please Upload your CV in English*